Hello Dane

On 13 Sep 2011, at 08:30, Dane Trethowan wrote:

• Yep thanks, that was the web site I couldn't remember.

Right. Well I'm not sure it's still going actually. I went to try a while ago 
to buy a screen-protector for the iPad from there but I didn't because the SSL 
certificate they're using on their commercial page is one of the cheap Comodo 
ones which only works with Microsoft and compatible browsers. That shook my 
faith to be honest, because even we here at Mac Access have invested in proper 
certificates and we're not trying to sell to the public. We believe our clients 
deserve to be able to trust the encryption we use and if they can't, it would 
be a bit pointless doing it at all. But that's beside the point. I wasn't 
willing to give card details out on a site with broken and, therefore, 
non-functional encryption.

• We've just been discussing these verification codes as it happens - friend 
and myself - and my friend brings up an interesting point.

• It is his understanding that these codes are designed not to be interpreted 
by OCR software so if that is indeed the case then I think JAWS 13 may have 
quite a few problems <smile>.

I am not going to correct anybody because you probably know better than I do. 
But what I will tell you is that Gillian's solution to this is similar, but 
slower. She prints out the web page and scans it. Then she gets the code. So if 
it isn't supposed to work with OCR, somebody somewhere hasn't done their job 
too well. :)

• I use Webvisum for those times when I need to find out what's in one of those 
images and it works 99% of the time, correct me if I'm wrong but I think 
Webvisum uses OCR technology to interpret the image.

Never even heard of it.

• Some sites have better audio recordings of the verification codes than do 
others, some I've been on have the codes as downloadable MP3 files which can 
make a huge difference, play them with your favourite player and favourite 
sound settings for example which does help when trying to understand the 
letters and numbers.

I'm sure that's true. I know that the Acapela Group website uses very good 
audio technology actually but Microsoft uses appalling technologies. Some 
companies don't understand the meaning of the words "visually impaired" or, 
"blind". Some people in the support industry don't understand how or even that 
a blind person can use a computer. When you try to explain that to them, they 
still fall back to the "click click point and click" descriptions. They simply 
cannot conceptualise using a keyboard without a mouse to make a computer system 
functional. But you'd think that the hallowed people at Microsoft would 
understand better than they do.

Be that all as it may; if ever I can help anybody, absolutely anybody and not 
just with image verification, the offer is there. I can't promise to help; but 
I will try my best. Recent events here have reminded me how important it is to 
help each other out and not let silly squabbles get in the way. So there we 
are; the offer is there for anybody who I can help.

Lynne


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