After 10 years of continuous use I've been forced to abandon Skype as the operation of the Windows 10 and Mac versions have become incredibly complex in my view to the point that the very basics seem to have been forgotten by Microsoft, this point is driven home when you discover that there seems to be no keyboard shortcut or global hotkey anywhere to answer incoming calls.

I've looked at the keyboard shorcut/hotkey chart on the Microsoft Skype Support site but no joy there.

Now the decision I made is only from a personal point of view and I would like to be proven wrong on my assessment so if anyone knows what I don't then please speak up.

I'm looking at alternatives to Skype to suit my audio and video needs, one of those alternatives is Facetime which a whole swag of people probably have but don't realise it.

If you're on a Mac computer then you'll find Facetime as part of Mac OSX.

If you're on an iPhone or iPad then you've probably seen Facetime on the first page of Apps.

The Facetime App on the Mac is very easy to use with only a few options appearing on the screen, likewise with Facetime For IOS.

I also have two other utilities which are going to help enormously in handling my communication needs.

The excellent Handsfree 2 App for the Mac will allow access to my mobile phone using Bluetooth paring.

Handsfree 2 will allow me to dial out and receive incoming calls via my mobile directly and settings can be configured in such a way that the audio of a call is transmitted to the Mac to be output through the Sound Device of your choice - say a headset or similar -.

Unfortunately I don't know of an alternative to Handsfree 2 for Windows.

I have the very nice Express Talk App from NCH Software for both Mac and Windows which allows the management of multiple VOIP lines from your computer and the feature set is extensive to say the least, everything from making/receiving calls to recording and transferring of calls with on-hold music should you want it, all fully customisable.

And finally my Sony xPeria X-Performance phone offers VOIP management facilities so not only do I have a mobile number but I can define VOIP numbers so that when they're called the call goes straight to the mobile which I think is truly amazing.

This is all food for thought so I'd be interested in any comments or suggestions.


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