Ed,

I think the people are what's off

I would rather buy from a company whose product isn't quite as
good, but offers good support (and has knowledable salespeople).


-- 
Best regards,
 
 Bil Green 
 2001 TV VCR
 Mammoth Lakes, CA 93546
 760-934-2001                           mailto:[EMAIL PROTECTED]

Tuesday, January 27, 2004, 6:16:24 PM, you wrote:

TTE> Bill;
TTE>         Maybe the lights were off, and I know one of the guys at Tech
TTE> Support (Dell) is "a little afraid of the dark". Someone will get around
TTE> to checking the fuse, or "something".;-)
TTE>         If you haven't seen their commercial, this statement may escape
TTE> you.;-)

TTE> -Ed-

TTE> Ed Gaidies
TTE> Tel-Tek Electronics
TTE> Ontario-Canada

TTE> [EMAIL PROTECTED] 

TTE> -----Original Message-----
TTE> From: [EMAIL PROTECTED]
TTE> [mailto:[EMAIL PROTECTED] On Behalf Of Bil Green
TTE> Sent: Tuesday, January 27, 2004 5:53 PM
TTE> To: ELECTRONICS PROFESSIONALS LIST
TTE> Subject: Re[2]: [Techs] Websites--computers

TTE> I have heard from a number of sources that Dell computers are very
TTE> good. But when I recently helped someone buy a laptop, the salesperson
TTE> at Dell didn't even know enough to answer some of my questions.

TTE> This is a far cry from their ads which feature young computer nerds.
TTE> Jeff called Dell a few days ago, when his PC was having a problem
TTE> and they didn't give him the correct advice.

TTE> I can see why he is angry about overseas tech support. Is it
TTE> really smart for a large American corporation to hire barely
TTE> trained aliens for something as critical as tech support?


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