Yes, LeRoy I agree with you! We have to do what works and change with the times! Trouble is most stuff coming in lately is junk. I used to get these yard sale guys all the time. Bring in 3 or 4 things for free estimate. So funny , one guy came in lately had 3 T.V's in his Van, they looked old and beat up.. I had my back up right away and gave him all this negative stuff about $20 deposit on these sets etc. etc. He almost left. Turned out , I took $10 on each set. I then fixed each one made a decent buck and he picked them up right away. Good customer!
Bruce. ----- Original Message ----- From: "LeRoy Westlund" <[EMAIL PROTECTED]> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> Sent: Sunday, April 04, 2004 1:31 PM Subject: Re: [Techs] LeRoy, your gonna come out a winner... > Bruce, > You have to make the right decission from the start. > If it's obviously a junker,....then NO GO (from the start).(Give an > unreasonable estimate,...and drive them away). > With 34 years experience in this business,...it's really quite easy to weed > out the ones you don't want. I can generally tell at first glance...even > before it is unloaded. In the event of a junk haul day, they charge me 75 > cents per 100 pounds at the local county dump. Just dropped off 300 pounds > of junkers. They only charged me $2.25. Gas for round trip to the dump was > about 1 gallon,...or $2. So you see,....some of us have great advantage over > others,...but,...is it worth it to run a business in a depressed area, where > we have to do free estimates ? Hell NO !,.....but, it's too late for us to > go back and start over again,...or most of us would get into a better line > of work. > > LLW > > LeRoy Westlund > Westlund TV & Electronics > 97 North Main "Where there's a will,... > Centerfield, UT 84622-0087 There's always a way." > Ph./Fax 435-528-3822 > mailto:[EMAIL PROTECTED] > > -----Original Message----- > From: Bruce Tiedeman <[EMAIL PROTECTED]> > To: ELECTRONICS PROFESSIONALS LIST <[EMAIL PROTECTED]> > Date: Sunday, April 04, 2004 8:25 AM > Subject: Re: [Techs] LeRoy, your gonna come out a winner... > > > >Joe a lot of what you say is true, what do you do with all the junk that is > >not worth fixing! The last time I took a load to the dump it cost me $48 > >here. The time and trouble cost a lot more. You take in old stuff, spend > >time figuring out the problem find out it is no good, then waist more time > >loading it up and pay to get rid of it? This used to bug me till no end, > >I'll take in your repair, waist time on it, and I'll pay to get rid of it > >for you! I had another problem, fixing the unit and the customer never > >coming to pick it up, they had no money invested decided to buy new. Would > >be lucky to get my money back. With a deposit, all it takes is a reminder > >phone call and customers usually will come . > >I agree, if things get really bad might have to go free estimate as a last > >resort, and do what you have to ! > > > >Bruce. > > > >B&T Electronics > >139 Margaret St > >Sarnia Ontario > >Canada > >N7T 2Y3 > >519 344 1850 > > > >----- Original Message ----- > >From: "Joe Tech2004" <[EMAIL PROTECTED]> > >To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> > >Sent: Saturday, April 03, 2004 5:40 PM > >Subject: [Techs] LeRoy, your gonna come out a winner... > > > > > >LeRoy, > >Thats the way uh-huh-uh-huh I like it, uh-huh-uh-huh. > > > >I've been doing totally free estimates for the past 20+ years, since > >i've gone solo. > > > >1. Definitely brings in the business, even those who where gonna trash > >and buy new. > > > >2. All my advertising is word of mouth and thats it, and I can barely > >keep up with it. > > > >3. I have no problem determining how much cust is willing to put into > >unit, therefore determines how much time i put into estimate. > > > >4. I have pretty much more say so over weather to repair or not then the > >cust, but they don't realize it. > > > >5. 99% of repairs are salesmanship. I'll get a $80/$100 repair on a set > >that worth maybe $150, even when they can buy new for $149.95. > > > >(Cust First Name), you really want to waste your money on that junk or > >invest it in a quality unit that you know is gonna be around for awhile. > >And i'm here to back up what I say. > > > >6. One thats worth $50 i'll get $25/$30 but thats only if I want the > >repair or not. I've had custs wanting the repairs and i'd talk them out > >of it. I didn't want the BS that I knew would be involved. > > > >7. Get a damn good supply of parts, if cust doesn't want fixed they > >always feel obligated to you giving of your time, so I always end up > >with unit, and I don't mean junk either. I'm talkin 2000 models and the > >best of the oder models. > > > >8. Like I said in 1 & 2, first, what do you have to loose when it's > >costing you nothing to get checked out, and i've saved many a units from > >going to the dumps and made a good little +++for myself. > > > >Like everyone has been saying, gotta do what ya gotta do to survive. > > > >Nobody wants to spend a dime to hear what they think they already know > >(it's junk, lets buy a new one). > > > >Granted, some are junk, how long does it take to figure that out, but > >all to many who thought where junk made me #35 here and $165 there < > >that was going to the dumps. > > > >I don't know and don't claim to know why things are the way they are. > >but I do know one thing. > > > >Give the people what they want without expecting anything in return, and > >it will come back to you 10-fold. > > > >LeRoy, your gonna come out a winner... > > > >Best to ya ol' buddy... "joe" > >================================= > >[EMAIL PROTECTED] From: [EMAIL PROTECTED] (LeRoy Westlund) > >Date: Sat, Apr 3, 2004, 9:54am (EST-2) To: [EMAIL PROTECTED] > >(ELECTRONICS PROFESSIONALS LIST) Subject: [Techs] Re: Fixed..NAP > >HD2717C101 27B800, no video..(was vertical problem) Reply to: > >[EMAIL PROTECTED] (ELECTRONICS PROFESSIONALS LIST) > >================================= > >Hi Mark, and fellow techs. > >I just put FREE ESTIMATES back up on my outside sign,...and I don't want > >anybody to give me any sh*t about it. I've tried it BOTH ways, and I > >don't want to drive anymore of my customers to Wal-Mart any sooner then > >I have to. A FREE estimate is just THAT,...if they want a more precise > >diagnosis,...then they will still have to pay $1 per inch for the size > >of the screen. $20 for 19", $25 for 25-27", and $35 for 32-40". $50-100 > >for PTVs. > >I will also require the remote control to be brought in, to qualify for > >the FREE estimate. > >Cause I plan to repair, and sell them as used sets, and nobody wants to > >buy a used TV with out a remote control. I plan to sell them for 1/2 the > >price that Wal-Mart charges for a new one. After all, the junk they sell > >is not any better then a good used TV, that has been reconditioned > >properly. Of course,...that has to be part of my sales pitch. I will > >have to convence them of that. > >In cases where the set is obviously a junker, I won't even accept it to > >start with. I will give them an unreasonably high estimate, to > >discourage them from even leaving it at my facility. My plan is to get > >some of the BEST, repairable sets, before they junk them to buy new. I > >am certain that there are TOO many 25-35 inch sets, that are being > >junked, that could be fixed and sold at a profet. I am doing this > >because I am desperate. If I had many customers like the good ole > >days,...I would be more picky, but, things are getting scary around > >here. Dead, dead,...and more dead each day that passes. Hope things are > >better for you guys in your resective areas. You might say,...that I am > >making a final stab at it. Beat Wally World at their own game, and > >undercut them by 50%. HO, ho,.HA, ha, HE, he,..... > >;-) > >LLW > >LeRoy Westlund > >Westlund TV & Electronics > >97 North Main > >"Where there's a will,... > >Centerfield, UT 84622-0087 There's always a way." > >Ph./Fax 435-528-3822 > >mailto:[EMAIL PROTECTED] > >================================= > > > >Joes....Electronics > >(Joe:Tech/2004) > >[EMAIL PROTECTED] > >Fax::509-479-2283 > > > > > >_______________________________________________ > >Tech Repair CD...order your just $49.00 plus shipping...One year of updates > >free. > >www.intrepid-video.com www.tech-repair.net > >Techs mailing list > >[EMAIL PROTECTED] > >http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > > > > >_______________________________________________ > >Tech Repair CD...order your just $49.00 plus shipping...One year of updates > free. > >www.intrepid-video.com www.tech-repair.net > >Techs mailing list > >[EMAIL PROTECTED] > >http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > > _______________________________________________ > Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. > www.intrepid-video.com www.tech-repair.net > Techs mailing list > [EMAIL PROTECTED] > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
