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E-mail management: The curse of the killer app
[by Carol Hildebrand, Contributing Writer]
E-mail. You gotta love it, but enterprise organizations are being strangled by this freak of nature. What are the most common storage problems caused by e-mail, and what are the steps to take to corner this beast? Read on and find out.
For Wylie Thibault, director of IT for Florida's St. Johns County, e-mail was more than a pain in the neck. It was a legal albatross. Chapter 119 of Florida statutes, which governs public records, requires that the county archive all its employee e-mails -- thus straining the county's storage resources. Even more infuriating, more than half of the County's 12,000 daily messages were spam -- and Thibault had to pay to store
them. This wasted large amounts of disk space and made the e-mail retrieval process cumbersome.
"We were storing almost 2 GB a month of mail," he said. "Our storage requirements kept growing, it took time to journal and retrieve the e-mail, and it put that much more usage onto the e-mail servers. We had to do something."
As enterprises lean on e-mail as a vital conduit of exchanging, sharing and analyzing corporate information, the burden of managing it grows heavier. Not only must IT groups toe the line on regulatory compliance, but they must also keep e-mail growth at manageable levels, and do so under the tight budgets that are today's corporate norm. For them, technologies such as e-mail archiving, virus and spam software, and storage management are key......
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Editor's note: Thank you for reading Strategic Storage, formerly the Storage Innovators newsletter. More than just a name change, we're refocusing the newsletter content to reflect the challenges you need to tackle as we head into 2005. As before, this newsletter will be packed with information for storage managers and storage technology decision makers. This monthly newsletter will offer a balance of innovative, strategical and tactical information to help readers make informed
decisions about storage in the enterprise.
RELATED INFORMATION:
> E-mail archiving too time-consuming, survey says
> How to select archiving tools
> CIO Survival Guide: Sarbanes-Oxley
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