Dear Partner, These are the DIRECT CLIENT requirements currently open with Zensys Technologies.
IT Analyst (Service Level Management) SKILLS · IT Analyst to establish Service Level Management process. · Solid experience with developing & establishing SLA'a in a complex SaaS IT environment. · Collaboration across multiple IT and business constituencies of the SaaS environment. · Excellent communication, presentation, process architecture, process analysis skills. · Minimum ITIL Service Practitioner certification (ITIL Service Manger is preferred). RESPONSIBILITIES · Document service components. · Identify specific performance requirements according to response time, availability, service quality, etc. · Document any requirements/performance gaps, and related corrective actions. · Establish OLA's with Internal Service organizations (IT & Business). · Establish Process for Continued Service Improvements, reporting & SLA governance. No. Of positions: 1 Start Date: Immediate Location: Bay Area, CA Duration: 3-6 months Please respond with Resume, Rate and Phone numbers of the Consultant. Make sure the Consultant's skills match the requirement. Please respond with Resume, Rate and Phone numbers of the Consultant. Make sure the Consultant's skills match the requirement. I will contact you, if I need more information. Regards, Amar Asher Zensys Technologies, LLC Irving, TX 75039. 214.256.3029 direct [email protected] A Certified Minority Owned Business Enterprise (MBE) Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line and mention all the e-mail addresses to be removed. Any inconvenience caused is regretted sincerely. GET_DOM: 2 HDL_DOC: 5 PRE_PROC: 0 Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line and mention all the e-mail addresses to be removed. Any inconvenience caused is regretted sincerely. GET_DOM: 2 HDL_DOC: 5 PRE_PROC: 0
