Hi
Let me know if you could support me on the below req. Please shoot the resume to [email protected] with the rate, contact details, current location and visa status THIS ORIGINAL REQUIREMENT……IF YOU FIND CANDIDATE, CHECK WITH HIM Role : Business Operations Specialist BOS {Business Analyst} Location : KY Duration : Long term Rate : $30/hr Client : Lexmark We have 2 spots to fill on this team and we need 5 candidates to submit,. *If the candidate comes close to the requirements, we can submit. They're being more lenient. * Description Business Operations Specialists (BOS) work in a diverse environment where analyzing issues and developing solutions are part of the day-to-day responsibility. The main business function of the BOS is responsibility for providing detailed transaction/analysis support, and the day-to-day communications necessary to ensure accurate timely billing detail and contractual compliance in a managed services model. They work closely with Lexington-based teams (Contract Administration, Customer Management Center, Financial Operations, Worldwide Lexmark Services), the LS Field team and occasionally the Customer. They manage a complex set of often-competing priorities, needs, and interests from these teams which must be determined so as not to alienate any group and meet the needs of the customer. They are responsible for developing and maintaining Lexmark's North America Geography Standards best practices for Asset Relationship Management, Toner Reconciliation, Warranty Entitlement, Consumable Management, Order Management and all Billing Details documents. They are also responsible for developing and maintaining documentation related to their role and each account they are managing. Pressure of mixed deadlines and attention to multiple ongoing projects makes the incumbent's responsibilities highly challenging, complex, and demanding. Solutioning problems is not considered laborious, but an enjoyable challenge. Need to be able to identify issues which may not be apparent or process driven. The mind set of customer service and experience is essential and attitude is paramount. Empowering problem solving with whom you interact is crucial. Applicant must exhibit high levels of initiative and be able to proactively recommend appropriate enhancements. Working Conditions - Hectic, results and service oriented environment. Qualifications Customer Service Experience-3yrs required System/Offering Requirements-3yrs. required Financial Calculating-5yrs. required Invoice Review and Preparation-5yrs. required Bachelors Degree-yes Analytical and Problem Solving-3yrs. required Audit Skills-3yrs. required Initiative, Self Motivated-3yrs. required Multi-tasking Capability-3yrs. required Sound Administrative Skills-3yrs. required Consulting Experience/Process Analysis and Solution Development-5yrs. required Customer Operations Experience-5yrs. required Managed CRM/ERP Environment-3yrs. required Project Lifecycle-3yrs. required Troubleshooting Operations Problems (Develop Business Solutions)-3yrs. required Continuous Improvement-3yrs. required CRM-3yrs. required ERP-3yrs. required Microsoft Excel/Word/PowerPoint/Visio-3yrs. required ** Thanks & Regards Amar AIM Computer Consulting LLC 17197 N Laurel Park Dr. Suite 513, Livonia, MI 48152 Tel: 734-591-3562 Ext 208 Fax: 734-418-2603 www.aim-cc.com [email protected] Yahoo IM: [email protected]
