Hello,
I am Jyothi from Agile Enterprise Solutions, Inc. We have an interesting
position for you with our client at Portsmouth, NH
Below is a description of the position in Brief.
Project Details:
Location : Portsmouth, NH
Title : Desktop Support technician
Duration : 2 months
.
Technical Skills & Knowledge:
Vista deployment project.
Technician will be a member of the Tier II Desktop Technical Support team
working out of the Portsmouth, NH office.
Responsibilities: include providing Level 2 PC Support both on-site and via
remote access.
Excellent customer service skills, including the capability to interact with
non-technical business users.
Uses extensive knowledge of corporate computing and telecommunications products
and services to support the IT infrastructure.
Coordinates and communicates on rollouts, upgrades and office moves of moderate
scope.
Analyzes moderately complex technical and/or Level 2 system problems.
Requires extensive knowledge and application of IT concepts, procedures, and
methodologies.
General knowledge of call center operations. Possesses negotiation, oral and
written communication skills.
REQUIRED SKILLS: REQUIRED EXPERIENCE YEARS of EXPERIENCE
(Basic, Intermediate, senior, Expert)
Windows 2000 OS SENIOR 3
Vista OS SENIOR 1
OFFICE 2003 SENIOR 3
SMS 2003 SP3 INTERMEDIATE 1
NETWORK AND LOCAL Printing SENIOR 2
IE 6 and IE 7 SENIOR 2
DESIRED SKILLS:
SERVICE MANAGEMENT TOOL INTERMEDIATE 1
(Remedy, Service Center, etc.)
*******************************************************************************************************************************************
If you are comfortable with this requirement and if you are interested then as
a preliminary step, I am hoping that you may be able to answer a few brief
questions for me
Recently Updated Resume
Availability
Full Name
Visa status
Current Location
Phone Number
E-mail
If you have experience in the ANY or ALL of the above mentioned skills in the
requirement and if you have performed ANY or ALL of the duties mentioned in the
'Job Description', please make sure it is mentioned in your Resume.
Thanks & Regards,
Jyothi
Agile Enterprise Solutions, Inc
Direct: 630 - 242 - 8896 x 314
E-mail:[email protected]
Linkedin:http://www.linkedin.com/pub/4/a14/331
Yahoo IM: [email protected]
http://www.agilees.com
