Senior Oracle CRM Functional Resource Available Modules: Service Contracts, Install Base, Depot Repair, WIP, OM, Territory Manager; Sales Contract, iSupport, CRM Foundation, Telesales, TCA, Sales Online, OIC.... Availability: Immediate Current Location: San Jose, CA Communication Skills: Excellent Years of Experience: 10yrs (Senior Functional Lead, Project Manager, Senior Business Analyst) SUMMARY: · Having over 10+ years of total experience of in various industries like Electronics, Manufacturing- Other, Banking/Finance, Consulting Services, Government- Local/State, Aviation industries & Pharmaceutical.
· Has completed multiple implementations starting from 11.5.5 to 11.5.10 in both Sale & Service areas. He has been associated with Oracle ERP Consulting in particular of his areas of expertise include Needs Assessment, Mapping, CRM System Implementation, Application Development, Testing, Procedure Development, Training, Business Process Re-engineering, and Project documentation. · Managed implementations for Oracle Applications and Enterprise process management systems and also building up teams for CRM and Quality applications. · Good Working knowledge of Oracle E-Business suites and Oracle Technology. · Worked on Quality Assurance Strategy & Planning, Performance & Transition Strategy for the Organization / Project. · Working on analysis of problem, recommendations, system design, budgeting, estimations and providing guidance to customers CRM Strategy/roadmaps. Shobha Menon Business Development Manager Triune Technologies Inc. [email protected] Phone:(408) 414 5907 Cell: (408) 307 2526 Fax: (408) 516 5990 www.e-triune.com "Continuously selected as the preferred vendor for preeminent Oracle Talent"
