*Oracle Applications*
State 3/17/09
Duration: 6 months
Location: TX, Huston
*Description *
1. Create, review and execute test plans.
2. Review test script/code.
3. Help in escalations and coordinate resolution of issues and defects
during the upgrade process related to,
Pre-upgrade configuration
a) Database platform upgrade
b) Configuration and scripting changes
c) Any new functionality implementation
d) Participate in any *Genesys* driven report upgrades
F) Performance assessment and suggested improvements
4. Approve completion of the *Genesys* integration testing.
5. Conduct *Genesys *system/regression tests.
6. Ensure tests are conducted as per plans. .
* Build/test and Implement CSC Call Routing solutions
* Provide cutover support, conduct knowledge transfer, and create solution
or process documentation
* Plan and execute details; Update Project Plan
*No Travel required*
*Technical Skills and Experience*
1. *Genesys Certified Professional - System Consultant, Genesys Voice
Platform*
2. Genesys Certified Professional - Developer, Inbound Voice Routing
3. Genesys Certified Professional - System Consultant, Inbound Voice
4. Computer telephony Genesys integration / CTI / Database
5. *ERP* Development and testing experience
6. *Extensive experience in upgrading Genesys application servers**.*
--
Thank you for your support
Siva
MetaSense, Inc
[email protected]
www.metasenseusa.com
Y IM:[email protected] <im%[email protected]>
