Hello,

 

Reply with suitable profile of your consultant ASAP..!

 

Please respond to [email protected] 

 

 

Position: Sharepoint Support Analyst

Location: Seattle, WA

Duration: 6+months

 

 

Description:

Highly successful technology titan is in need of a Support Analyst for a 
long-term contract in downtown Seattle. You will be responsible for supporting 
and troubleshooting any incidents that arise within the production server, 
network and desktop computing environments, and documenting any fixes or 
troubleshooting steps to ensure procedural consistency. You will provide Tier2 
support for production network and server hardware/software. Respond to and 
triage escalated 2nd-tier support requests for all production network and 
server systems, and work with other Operations team members to follow issues 
through to resolution. Coordinate issue resolution with 3rd-tier support 
personnel or outside vendors, as appropriate. Maintain procedural and 
troubleshooting documentation. Keep build guides and operating run books 
up-to-date as new information is gathered in the day-to-day maintenance and 
troubleshooting of the production environment, to ensure consistent and 
repeatable processes are maintained. Execute installs of new or updated systems 
into the test and production environments. Perform installations of new or 
updated systems into the test and production environments by following 
prescribed Build Guides or Software Installations Guides. Troubleshoot the 
installations, as needed, to preserve the integrity of the environments. Tier1 
monitoring and support for production network and server hardware/software, and 
initial handling of user-initiated support requests. Monitor production 
environment using existing monitoring tools, and provide 1st-tier response to 
any issues that arise, including user-initiated phone calls and emails.

 

Required Skills:  

IIS; Sharepoint; Active Directory; SQL Server; LAN/WAN; SharePoint Portal 
Server 

 

Preferred Skills:  

MCSE

 

 

Thanks & Regards,

 

Joel Garner

Technical Recruiter

Data Group, Inc.



Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)


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|Office: 1 - 732 - 791 - 2348 xtn: 256| Fax: 732 - 907 - 1174 |Email: 
[email protected]|Website: www.datagroupinc.net|


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