Need locals who can attend F2F

Business Analyst with Call Center Technology

6 months

Philadelphia, PA

Face to face required

 

JOB REQUIREMENTS:


Business Analysts with 5+ years experience in Call Center Technology.
The candidate needs to have experience on projects implementing call
center technology using the PEGA Call Center Framework.

 

JOB RESPONSIBILITIES:


Candidates should be knowledgeable of all call center components
including workflow, CTI, IVR and CRM.   They should be well versed in
iterative SDLC.   I would also like the candidate to have excellent
technical skills and the ability to translate these skills to detailed
function specification. 

 

 

 

Thank You

Best Regards,

Manasa  

Sourcing Specialist
Voice: 703-793-1868 Ext: 218   

Fax : 703-547-0135   

Vyshnavi Infotech LLC  
Email: [email protected] <mailto:[email protected]>

www.vyshnaviinfotech.com <http://www.vyshnaviinfotech.com/>    

 

Certified Minority Owned Business Enterprise

 

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