Urgent ----*Oracle BRM (Billing and Revenue Management)* at NY for Direct Client
Please send the resumes only on *[email protected]* *Oracle BRM* NYC, NY Long Term Contract The SMS Support Team needs to support business users (finance and customer care) in resolving discrepancies detected in our system behavior and in financial and activity reports. Typically, we analyze the report and assist in reconciling it to its underlying SMS data, determine the root-cause of the discrepancy, and then facilitate a resolution. This task requires specialized knowledge of the SMS, the ability to read and modify code, the ability to understand the larger business issues involved, and once a root-cause is known, the ability to propose changes to code, reports, operational processes, etc to meet the business needs. These needs exist year-round, but our audit periods require especially timely responsiveness. This individual is also needed to review upcoming SMS changes and determine their operational impact (eg: changes to data or process) and to verify that the performance and reliability standards are met through each successive release. Bachelors degree in IT-related field required, Masters degree preferred 10+ years of work experience demonstrating escalating technical responsibilities 5+ years of experience with Oracle BRM (formerly, Portal Infranet) Oracle BRM experience must include Oracle BRM 7.0 or higher Interpersonal skills and ability to interact and work with staff at all levels Ability for "light" travel to NYC and work with NYC-based staff (2 days/week to 1 week/month) Comfortable working with business users in marketing, finance, and customer care Comfortable working with IT teams including DBAs, hardware support, and business intelligence Understanding software development lifecycle principles and tasks Excellent written and verbal communication skills Ability to work independently and in a team environment Ability to handle multiple tasks in a fast paced environment Willingness to take initiative and to follow through on projects Strong organizational skills and attention to details Must have legal right to work in the U.S. Technical Skills: Oracle BRM specific experience, including: o Experience implementing Multi-national Oracle BRM systems. o Experience implementing web services using Apache Struts or Struts 2. o Demonstration of Billing-specific knowledge within Oracle BRM Thanks and Regards Syed Muzaffer Ali CyberTec Inc 703 544 3910
