Location: Minneapolis, MN 6 Months
If candidate is local…it will be a face to face interview High level requirements for the Telephony/Network Engineer · Maintain and support Cisco data network and related Cisco IP telephony infrastructure. · Administer and troubleshoot Call Center systems, IVR, Call Manager, Voicemail systems and voice infrastructure. · Created and implemented call routing scripts and required reports based on business requests. · Support client call routing scripts and related reporting needs. · Maintained documentation of the environments and operation procedures. · Administration support of call center solutions within a large, complex organization. Thanks Shank
