Hi

 

We have the following requirement with a Preferred Vendor of the client.
Please send an updated profile along with contact details including the rate
ASAP.

 

 

Position:  Avaya Certified Telcom consultant

# of Openings:  2

Start Date:   ASAP

Duration:   3+ months

Location:   Harrisburg, PA

 

Short Description: 

Face to face interview in Harrisburg required

 

Required Certifications:

Avaya Certified Associate IP Telephony Required

 

Engagement Type: Contract

 

Short Description: 

Program Manager directs controls, administers, and regulates an enhancement
or development program. PM is the individual ultimately responsible to the
agency. The PMs Primary responsibility is to drive the entire effort from
start to finish.

 

Complete Description: 

The job responsibilities will include the development of new call centers,
supporting the current call centers, resolving problems reported by our call
centers, maintenance of hardware associated with the call centers, ensuring
each system is backed up properly, suggest ways to enhance our productivity
with the new system, Support the predictive dialer, communicate effectively
with Unisys and Avaya support personnel and mentor the current revenue staff
on the systems.

 

They must have good people skills since they will be dealing with each of
our call center personnel.

 

Skill
Reqd / Desd   Amount of Experience

Avaya Communication Manager Software Admin 4.0 or higher        Required
3  Years

Avaya Certified Associate IP Telephony
Required           3  Years

Professional Services System Application Specialist
Required           3  Years

Avaya Voice Portal 4.1 or higher
Required           3  Years

Avaya Interact Center 7.1 support
Required           3  Years

Avaya IP Agent 7.1 Support
Required           3  Years

Avaya Call Center 4.1 and Call Management System rel. 14          Required
3  Years

Red hat 4 Administration
Desired             3  Years

Proactive contact 3.0
Desired             3  Years

S8720 PBX & G650 PBX hardware
Desired             3  Years

   Certification and Screening Criteria 


Warm Regards,

 

Sanjay

 

Wise Men Consultants & 17th Floor

Phone # 281 573 8885 Ext: 213

Email: [email protected]

Fax: 281 764 1293

Visit us at:  <http://www.wisemen.net> www.wisemen.net

Connect:   <http://www.linkedin.com/in/pssanjay>
http://www.linkedin.com/in/pssanjay

                 



 

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