MUST have EXCELLENT COMMUNICATIONS.

I will accept H1s, Green Card holders, EAD holders, TN Visa holders, and US
Citizens.

*LOCAL or within the state of Texas will get first preference.* * Agency
responsible for getting candidate to all interviews. Face to face interview
may be required.*

 Please send resume with:

   1. *FULL NAME *
   2. *CURRENT LOCATION *
   3. *PAY RATE*

 *Role:*

Production Support Analyst – 6 month contract located in Dallas, TX

MUST GET THE LAST 3 DIGITS OF SSN

MUST GET BIRTHDAY

MUST GET FULL LEGAL NAME, INCLUDING MIDDLE INITIAL

*Skills: *

Should have at least 3 years experience with BEA WebLogic

Should have at least 3 years experience with UNIX and/or LINUX

3 years working knowledge with SQL and databases (Oracle and Sybase)

Should have at least 3 years experience with scripting languages

Knowledge of SQL for querying databases

Associate degree with 4-6 years of experience or 2-4 years of experience
with a Bachelor's degree

SQL, UNIX, and experience in a Java environment

*Preferred Skills: *

Technical support experience in mortgage banking desirable

Rational ClearQuest and ClearCase

Remedy

Familiarity with Fannie Mae business, mortgage industry, and loss mitigation
functionality

Please provide employment status of the candidate. Basically looking for a
mid level production support specialist. Person should have some prior
experience support business applications. Mortgage banking (especially loss
mitigation) experience very desirable but not a deal breaker.

 This position will work on the company's implementation of the Making Home
Affordable initiative which is part of the Housing Affordability and
Stability Plan. The team is located in Dallas, TX and works with our lender
partners to ensure they are signed up for the many different loss mitigation
initiatives

 The Production Support Specialist role is expected to provide technical
assistance to our lender partners and external vendors with regard to the
Home Affordable Modification Program (HMP) and assisting servicers with the
Servicer Registration Process for the HMP Program

 Answer lender/vendor telephone and email technical questions in a timely
manner.

Participate in 24/7 Pager Support Rotation

Investigate, analyze, and resolve technical problems

Propose enhancements, monitors, reports, etc. to improve Technical
Operations.

Ability to conduct SQL queries to create ad hoc reports to resolve technical
issues or to create management reports.

Develop strong relationship with business and development teams in an effort
to remedy technical issues in a timely manner.

Recommend improvements to existing loss mitigation systems in an effort to
improve the end user experience

-- 
Thanks & Regards,

Anil
Ling Technologies,
Work: 703-880-2640 Extn: 4013 [email protected]

Reply via email to