Job Title: Senior Application Support Analyst w/SQL and Unix
Location: Sacramento, CA - LOCAL CANDIDATES ONLY PLEASE!
Duration: 6 Months
Rate: $market rate/hr
Client: Not disclosed
Job Description:
Qualifications/Skills:
Requires a broad range of skills within a professional discipline to
effectively perform complex assignments;
demands familiarity with principles, theories, concepts and technologies as
well as applied knowledge of
established procedures, policies and practices. Preferably Information
Technology Service Management (ITSM)
Foundation Certificate or equivalent hands on working experience in Incident
Management, Problem
Management, Change Management, and Configuration Management. Experience with
complex client-server,
web-based, and transaction processing systems.
- Intermediate to Advanced SQL-PL/SQL experience.
- Intermediate Unix experience (some scripting preferred).
- Knowledge of networks and networking protocols.
- Knowledge of HP Openview (template developing a plus).
- Knowledge of Remedy ARS Help Desk technology, preferably version 7-ITSM
- Excellent client-facing/communication skills and must be strong in
documentation
- Able to alternate work schedule with notice between 1st and 2nd shifts (may
include weekends or holidays).
- Report writing with Actuate.
- HTML coding experience.
. Work as part of the Product Delivery and Production Service Support team.
. Serve as the primary liaison to client and project team for business process
service resolution, analysis, activities, and issues.
. Performs system monitoring and system analysis to validate compliance with
business rules and contractual
requirements. Conducts system support activities and programming tests. Assigns
priority and ensures external SLA for customer business processes are achieved
and internal OLA maintained.
. Writes and/or reviews code (SQL, PL/SQL, Pro*C) in support of incident and
problem resolution.
. Production Application verification/validation. Data integrity analysis.
. SQL and PL/SQL ad hoc reporting. Internal and external operational efficiency
and availability reporting. Production incident/outage event reporting.
. Post incident resolution (problem) activities to analyze and identify root
causes. initiate related SDLC or infrastructure change processes. Major problem
analysis and review.
. Required Education Level: Bachelor's degree in computer science, engineering,
math, business or related field and 5+ years job-related experience in a
production IT environment
In order to streamline the submittal process for the below requisition, please
take a minute to answer these questions and forward with any resumes you
submit...
Consultant's Full Name:
Consultants Contact Phone #:
Current Location:
Authorized to work in the U.S.:
Relocation (yes/no):
Availability:
Supplier Name/Email:
Highest Level of Education Completed:
Confirmed Rate? - ______
In order to submit your candidate to this position, I will need the following:
Birth Month: ______
Birth Day (not yr): ______
Last 5 digits of SS#: ______
Thanks & Regards,
Martin
Generic Solutions Inc
12200 Ford Road Suite #480 . Dallas, TX 75234
Ph - 214-501-7199//Fax - 972 346 6115
Email - [email protected] |Web - www.gensolinc.com
