Hi Partners/Associates,


Please find the given below requirement and forward the resume to
[email protected].



*The requirement as follows**:*

*Title       : Genesys Database Developer*

*Duration: 6months*

*Location: Redlands, CA*







*Job Description:*



Database Developer (Genesys).  of One (1) Database Developer.  Systems and
technologies involved include: Genesys framework including Genesys
StatServer, Genesys CCA, Genesys CCPulse, Java and/or .NET, Adobe Flex, web
services, and Genesys Infomart.

The developer should be familiar with basic industry standard contact center
metrics and possess a deep knowledge of Genesys reporting architecture and
the StatServer architecture.  The developer will develop a real-time
reporting metadata layer in .NET or Java that accesses Genesys operational
core metrics.

The developer must be experienced in supporting and administering Genesys 7
infrastructure in a multimedia environment.  The developer must have 5+
years experience working with Genesys reporting (experience developing
Genesys reports and metrics is highly desirable), and be familiar with
Genesys Framework 7 including routing. In addition, the developer must be an
experienced .NET or Java developer, with direct experience programming
against the Genesys StatServer for reporting purposes. The developer should
be comfortable communicating efficiently with team members, and have a
proven ability to efficiently work within a team.  The developer should also
be familiar with the standard software development cycle, and should be able
to develop software specifications and identify technology gaps.The
responsibilities associated with theProject include but are not limited to:


·         Working as a member of the Project Team to develop a real-time
reporting metadata layer in .NET or Java that accesses Genesys operational
core metrics.

·         Participating in all aspects of the project lifecycle, including:

o        collecting and analyzing project requirements

o        designing a solution

o        coding the solution in Java or .NET

o        QA testing the solution

o        implementing the solution

o        assisting with post-rollout support

o        producing supporting documentation, including:

§         inline code comments

§         tech design specifications

§         usage and maintenance instructions

o        training ESS staff in the usage and maintenance of the solution

*CONSULTANT DETAILS:*

Name of the consultant:

Contact number:

Current location:

Rate:

Availability:

Email address:

SSN (4 digits):

Visa Status:



Thanks & Regards

*Ben Lewis
*Account Manager- *Dwlabs Inc***

_____________________________________________________________________________________
*Dwlabs Inc* | Direct: 732-231-7454 | Fax: 732-348-9590 |e mail: *
[email protected]*| Website: *www.dwlabs.com|* 517 Route one South, Ste#3333,
Iselin, NJ - 08830

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