*Microsoft Support Specialist*
Duration of Assignment: 18 months
Location: NY
Rate:$40/hr c2c
Interview: F2F ( Only)
*Mandatory Requirements *
1. Two Years experience resolving user problems by conduction technical
research and providing problem resolution documentation for use by Help
Desk.
2. Two year of data processing experience providing help desk support in
Microsoft Exchange Client and Schedule Plus
3. Two year of data processing experience providing help desk support in
Microsoft Office Suite and other Microsoft application programs
4. Two year of data processing experience providing help desk support in
Level Two Desktop support
5. Two year of data processing experience providing help desk support in
MS Office & Outlook 2000
* *
*Desirable skills *
1. Good communication and interpersonal skills
2. Two years demonstrated hands-on experience in the installation,
configuration, maintenance, and troubleshooting of server components
in *Microsoft
2000 and 2003* Advanced Server
3. Two years demonstrated hands-on experience in the installation,
configuration, maintenance, and troubleshooting of server components in
Microsoft *SQL Server 2000 and 2005*
4. Two years demonstrated hands-on experience in the installation,
configuration, maintenance, and troubleshooting of server components in *VMware
Workstation* v6 and *ESX VMware v 3.x*
*5. **Microsoft Certified Systems Engineer certification
*
6. Two years demonstrated proven competency in network communications to
provide the analytical experience to proactively intervene to prevent
anticipated system problems by monitoring and evaluating central and remote
network connected servers in up to 57 locations.
7. Two years demonstrated Experience in research and development of
server environments, best practices and other innovative methods of
deploying and managing a mix of remote, central, and VM servers
8. Two years demonstrated experience building and maintaining technical
and user manuals to document and support training
9. Two years experience managing a Help Desk or support environment for a
large distributed environment including demonstrated effective
communication, documentation, and project management skills in Help Desk
10. Two years experience managing a Help Desk or support environment for a
large distributed environment including the use tracking, resolution, and
feedback system
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Thank you for your support
Siva
MetaSense, Inc
[email protected]
www.metasenseusa.com
Y IM:[email protected] <im%[email protected]>
