*Position: Twiki Consultant* The duration is 3 months with possible extension.
Location: Sunnyvale,CA *Job Description:* As a member of the customer service team, you will be responsible for supporting customer installations, account creation, maintaining, and upgrading existing TWiki servers, site structure, content creation and document conversion. Skills: Customer care, system administration, TWiki installation and upgrade, TWiki markup language (TML) templates and forms, Apache, Perl. · Experience in supporting Linux, LAMP stack, LDAP, VMware · Detail oriented and proactive about responding to customer needs · Knowledge about TCP/IP networking · Excellent written and verbal communication skills · Provide technical support to customers via e-mail and telephone, occasionally on-site · Work with other support staff to ensure adequate phone / customer coverage during business hours · Setup Certified TWiki test lab (to simulate customer environments / issues) · Test Certified TWiki beta versions and provide feedback to Engineering · Occasional travel to customer sites for on-site support / professional services delivery · Occasional system administration work on twiki.net servers · Occasional creation of TWiki applications, forms, templates *Responsibility*: Customer Support including installation and configuration of both TWiki OnDemand and OnPremise solutions Thanks/Regards, Sam, IT-SCIENT LLC || Fremont, CA || Phone: (510) 972-5255 || Email: [email protected] || Web: www.itscient.com || LinkedIn: http://www.linkedin.com/in/samitscient ||
