Hi,
We have the following direct client requirement in Austin, TX Please send an updated profile along with contact details including the rate on ASAP. Skills: Remote installation, Windows XP, Troubleshoot, Autonomy E-Talk Client, Autonomy E-Talk Server, Novell Zen Works, And VOIP E-Talk Description: Position: Technical Support. Number of Positions : 1 Duration of Project: 6 months Location : Austin, TX Description *The Worker will be the deployment technician for a multi-site point to point environment, E-talk implementation to deliver call recording and call center agent supervision functionality statewide. * The Worker will be responsible for developing, configuring, testing, and delivering an E-talk application install that can be distributed remotely to desktop computers using Novell Zen Works to call center agents and supervisors at approximately 8 call centers. * This shall include documenting and training Client IT personnel on the deployment. The Worker will coordinate deployment efforts with the NMS project manager, the Client IT staff, and the Clients *s vendors. *The Worker will consult on E-talk server configuration, authentication configuration, domain requirements, and document best practices for E-talk operations Required Skills 8 years configuring packaged software installs for remote installation to Windows XP workstations. 4 years Troubleshooting/Resolving software installation problems. 4 years Skill in identifying, analyzing, and solving problems and issues on projects 4 years Knowledge of industry-standard software deployment terms, tools, and techniques 2 years Autonomy E-talk client deployment to Windows XP workstations and Windows domains 2 years Excellent written and verbal communication skills 2 years Excellent organizational skills 1 year Autonomy E-talk server configuration and deployment strategies Preferred Skills 4 years MS Word, Excel, PowerPoint, and Project 2 years Experience using Novell Zen Works to distribute E-talk applications 2 years Texas state agency experience 2 years Knowledge of VoIP E-talk configurations Warm Regards, Sanjay Wise Men Consultants & 17th Floor Phone # 281 573 8885 Ext: 213 Email: [email protected] Fax: 281 764 1293 Visit us at: <http://www.wisemen.net> www.wisemen.net Connect: <http://www.linkedin.com/in/pssanjay> http://www.linkedin.com/in/pssanjay Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered as "spam" as long as we include contact information and a remove link for removal from our mailing list. In order to not be in the recipients-list for this mail, please revert to us with "REMOVE" either in the subject or in the mail body. Please include all pertinent email addresses. Our apologies for any inconveniences caused by this mail. P Save trees. Print Only When Necessary
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