Hello Nelson,
We have immediate requirement with our end client .Please let me know if you
have any good consultant ASAP
Position: HP Service Desk 4.5/5.0 Specialist
Location: Madison, WI
Duration: 3 Weeks
Skills
HP Service Desk Version 5.0 - Incident Management, Problem Management,
Change Management, Service Level management, Service Catalogue, Asset
Management. HP Service Desk integrations with monitoring tools, .Net, Java
applications
Job Description
Provide HP Service Desk Version 4.5/5.0 support & implementation support
for HP SD applications
Essential Functions
Very good knowledge of HP Service Desk Version 4.5/5.0 - Incident
Management, Problem Management, Change Management, Service Level Management,
Asset Management.
HP Service Desk integrations with monitoring tools, .Net, Java applications
HP SD administration, integrations Administration- Configuration & Patch
Management, Email Engine configuration, HP SD Log Analysis and
troubleshooting
Application Enhancements/Upgradation - Ability to upgrade HP SD
implementation and integrations
Qualifications
Minimum 3-4 years experience in a position as a HP SD team manager using
the Incident Management, Problem Management, SLA, Asset Management and
Change Management modules, integrations
Understanding of ITIL processes
Excellent interpersonal, and communication skills
Strong analytic skills
Strong Team Player
Thanks and Regards
Venkat V Rao
KIP Information Technologies Inc
3325 N.Arlington hts Rd, Suite 400C,
Arlington Heights, IL 60004
Direct: 847-305-4370 |Fax: 847 392-6665
Email: <mailto:[email protected]> [email protected]
Web: <http://www.kipitusa.com> www.kipitusa.com
