Hi Friends,
Please help me with suitable profiles.Thanks.Please send it to
[email protected] 972-325-1264*1862
Location: Irwindale, CA
Duration: 11 Months
Rate: 30.00/hr
Job Description:
* A combination of education, training and experience to gain
knowledge and skills generally equivalent to those typically possessed by a
college graduate.
* Typically possess 2 to 5 years of Helpdesk or IT customer service
experience, demonstrated experience supporting a multiple platform Primarily
Window XP and UNIX and AIX.
* Demonstrated knowledge and Domino users' problems.
* Demonstrated of isolating and resolving problems related to MacAfee
Anti Virus, IE-6 and remote access service such Cisco Dialup, VPN, wireless
devices ad wireless network networking.
* Knowledge if Ethernet, Tivoli Remote Control and TCP/IP.
Responsibilities :
* Email and Collaboration specialist is primary point of Contact for
customer with corresponding issues that has been escalated from IT
Service Desk Tech.
* The specialist is responsible for prompt , professional and
courteous interaction with client as well as clear the typical
responsibilities will include ; 80% customer service phone by using
Peregrine , Tivoli Remote Control Agent and using documentation from
IBM lotus notes.
Preferences :
* Lotus 8.5.1 with Bachelors Degree
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*Warm Regards
Ravi
InfowareTech Inc
Phone: 972-325-1264*1862
Fax: 214-350-4142
Email: [email protected]
www.infowaretech.com
HUB | MBE | WBENC Certified.*
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