Hi, We are looking for consultants for the below mentioned requirement. If you find yourself suitable for the position, please send your updated resume along with your employer details if any and bill rate per hour ASAP. Job title : Incident Coordinator/Service Desk Duration : 6 months Location : Houston, TX Job Description : The Incident Coordinator/Service Desk function provides the primary customer interface for the reporting of Incidents and manages their end to end life-cycle ensuring customer satisfaction and SLA compliance. This position has responsibility for being the direct contact with BMC’s Sales force on a day to day basis ensuring their issues are correctly recorded and resolved. The scope includes both inbound and outbound IT Help Desk services focused on the North America Sales employee. Thanks & Regards, Riaz Deen| IT Recruiter | AIT Resource Group Inc. 2500, West Higgins Road, Suite 1273 | Hoffman Estates, Illinois - 60169 Phone: 847-598-4444 Extn 8805 | Fax: 847-594-6069 mailto:[email protected] | http://www.aitresourcegroup.com Yahoo IM: r_i_111 | Important: This electronic mail message and any attached files contain information intended for the exclusive use of the individual or entity to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information may be subject to legal restriction or sanction. Please notify the sender, by electronic mail or telephone, of any unintended recipients and delete the original message without making any copies
