Hi Friends,
Please help me out with suitable profiles.Please send it to
[email protected] 972-325-1264*1862


Role: HP Windows (MCSA) Support Engineer
No. of positions: 1
Location: Denver, CO

Rate: $35.00/hr max….

*Job description*
This position will provide day-to-day *operational support for windows
servers*. The Candidate must display a history of continually suggesting
improvements to optimize existing and new processes. This is a 7x24
environment and must be able to join a *7x24 rotating on-call schedule*.
*
Major Job Duties and Responsibilities* *
Support WINDOWS based hardware*, operating systems and third party
applications in a transaction intensive, 7x24, domain.
Testing, documenting, and upgrading and patching existing servers with
minimal down-time.
Administering general corporate windows infrastructure applications
(Exchange, Active Directory…)
Assist in change management processes.
Improving the efficiency and help standardize current processes.
Responding to and resolving incident and problem tickets.
Documenting and thoroughly understanding the application architecture,
system configuration across platforms and interface with various systems and
use this knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the
outage, duration and recommendations or steps to resolve issues.
*
Professional Experience* *
6-8 years of experience supporting WINDOWS systems* in a large production
environment, or equivalent.
Effective communication and interpersonal skills with an emphasis on
customer service
Ability to successfully manage multiple concurrent activities and meet
timeframes and deliverables
BA degree in Computer Science or related field
Technical Experience

*Skills/ Experience*:
*HP Windows Technology.
*Supporting Exchange 2000/2003/2007.
SMS
Active directory and domain controllers
Configuration and management of application servers and Web servers
Web based application development/deployment problems
Network based protocols
Windows Security Issues
Microsoft Certified System Administration (MCSA)
Citrix Experience
VM experience a plus
*
Business *
Be able to understand business impact for open systems environment.
Achieve and understand Service Level commitments for all open systems
platforms
Must have a technical and business mindset
Must have Operations Support experience




-- 
*Warm Regards

Ravi

InfowareTech Inc

Phone: 972-325-1264*1862

Fax: 214-350-4142

Email: [email protected]

www.infowaretech.com



HUB | MBE | WBENC Certified.*



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