User Experience Analyst Reston, VA Contract opportunity
4 months The User Experience Analyst, working alongside senior user experience team members, will gather customer insights, conduct usability analyses, and create personas, task analyses, page flow diagrams and other artifacts associated with a user-centered design methodology, and develop and present recommendations and findings. In collaboration with senior user experience team members, will: * Gather user feedback, develop an understanding of user needs, and create the appropriate tools to translate that understanding into actionable information * Maintain and build on the clients in house usability practice * Plan, design and conduct high quality user experience research projects for the Web site and related products (mobile, etc.) * Oversee the planning, creation and execution of research surveys for the Web site and related products * Work closely with product teams to provide user insights * Validate requirements and design solutions with customers and internal users through usability testing, cognitive walkthroughs, heuristic evaluations, and other testing methods * Document and present research and usability findings and recommendations to development teams * Create personas, task analyses, task flow diagrams, and information architecture diagrams * Research and recommend latest best practices in user interface design, barrier free design, and information design, revising established standards and guidelines as warranted Required Skills:* From two- to five years experience with user research (e.g., standard usability testing, eye-tracking, card sorting, focus groups and survey design), user interface/interaction design or development, or visual/information design Bachelor's degree required; Related Skills & Other Requirements: Experience with a variety of research methods Familiarity with Morae or other usability analyst tools An understanding of user interface technology and barrier-free and accessible design Strong project management and decision-making skills Excellent oral and written communications skills Able to use insights from user research to provide recommendations for product strategy and innovation A passion for the Internet and a keen interest in how people think, behave, and feel Preferred Skills:* Master's a plus. Degrees or studies in anthropology, cognitive or experimental psychology, cognitive science, human factors, human-computer interaction, computer science, or related field a plus Education/Certifications:* Bachelor's or Master's Degree in a relevant field of work or equivalent work experience. Business Travel Required?* Yes Jameel Ahmed Accounts Manager Techgene Solutions LLC (A Minority Certified Company) Phone : 972-580-0247 Ext 221 Alt : 214-257-0837 Ext 33 Fax : 972-692-5824 Mail : <mailto:[email protected]> [email protected] URL : <http://www.techgene.com> www.techgene.com ---------------------------------------------------
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