Greetings from Robert,

 

Job: Remedy Developer

Location: Plano TX

Duration 3-6 Months

 

Remedy Senior Developer (SSE/ML)

 

Required Skills :

  • Total 4+ years of experience in Remedy ITSM, including management of all phases of the application lifecycle and best practices of software design in Remedy ITSM tools.
  • Application development using Remedy ARS 6.x/7.x
  • Development expertise in any three of the following BMC ITSM Suite
    • BMC Remedy Service Desk 7.x ( Problem, Incident)
    • BMC Remedy Change Management 6.x/7.x
    • BMC Remedy Asset Management 7.x
    • BMC Service Request Management 2.x
    • BMC Service Level Agreement 6.x
    • BMC Service Level Management 7.x
    • BMC Atrium CMDB versions 1.0/2.0
    • BMC Remedy RKM
  • Report development using Crystal reports and BMC analytics
  • ITIL knowledge is a must
  • Exposure to Unix/Linux – any flavor.
  • Exposure to any of the databases – e.g. Oracle/DB2/SQL.
  • Ability to design & Implement migrations from ITSM 6.x to ITSM 7.5 including migrations from all the support Operating Systems and Databases.

Desirable Skills :

  • Newscale
  • Remedy ARS – Certification or Vendor training.
  • Remedy ITSM suite - Certification or Vendor training.
  • Transitioning Remedy ITSM support.

 

 

 

With Regards,

 

Robert |Technical Recruiter |Platinum Infosys Inc

Email: [email protected] | Phone: 214-550-0248 | Fax: 214–260–1160

Visit us @ www.platinuminfosys.com


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