*Hello,* * *
*Seeking for SAP Security Lead* *Work Location: US-OH-Cincinnati* *Job Length: 2* *Work with client team in preparation for upcoming Rollouts of SAP to users Assess urgency of break-fix issues and requests Assign requests to team resources as necessary, and manage work to completion Use skill set to design, build, and test effective solutions to application and/or process defects Work effectively across both technical and functional teams to troubleshoot and resolve tickets Develop other team member's skills, mentoring them to become better SAP security architects and better client consultants Ensure workload is balanced across team members Ensure sufficient application coverage during regular business hours, holidays, off-hours Be a role model to others in the team (quality of solutions, customer focus, work/life balance, etc.) Support/sponsor work/life balance Identify areas for improvements in processes and system utilization. Drive/lead implementation of such efforts Monitor client satisfaction and escalate potential issues to management, if necessary Ensure all service requests are managed and completed according to SLAs* *Send resumes to [email protected]* -- Pradeep Kumar 919-290-7580 [email protected] www.clearthoughtsolutions.com
