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*Required Systems Architect* Location : *Colorado Springs, CO* Duration *: 9 Months* *Description:* § Develop, install, maintain, and modify advanced scientific and/or engineering application programs, business application programs, or integrated programs. § Identify and analyze user requirements and recommend appropriate applications or modifications. § 2+ years experience (prefer 5) with Cisco Unified Intelligent Contact Management Enterprise Edition (Unified ICME). Overall understanding of ICM system and environment. *Required: * § MS Windows Server 2003, Active Directory, TCP/IP & UDP network troubleshooting *Desired: * § Call centers (ACD, Network and premises IVR implementations), MS SQL Server 2000 Enterprise DBMS *Day to day activities: * § Understand and articulate system tradeoffs. § Create Analysis, Design and Implementation documents that System Engineers can follow to build a system. § Participate in system buildout. § Troubleshoot issues found in test and production. § Write support guides for Support Engineers to follow. § Build, test and document system alarms. To unsubscribe from this group, send email to tek-professionals+unsubscribegooglegroups.com or reply to this email with the words "REMOVE ME" as the subject.
