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********IMMEDIATE NEED *********** *Skill : Customer Feedback Analyst* Location: *SAN ANTONIO, TX*** Duration : 6 months Rate : Best Possible rate. The role of the *Customer Feedback Analyst* would involve supporting the various internal business group by preparing reports, conducting analysis of feedbacks from customer and creating actionable insights. The analyst will be a part of the feedback analytics team and will need to play the following roles / carry the following skill-sets: 1. Design and prepare standard reports for internal customers 2. Provide requirements to IT for automation of these reports 3. Perform and service requests for Ad-hoc analysis from internal customers on Customer Feedbacks 4. Work closely with other analytics teams to prepare integrated insights 5. Skilled in statistical modeling analytics techniques and how to apply them for solving real business problems 6. Examples of techniques include correlation analysis, association analysis, clustering, regression analysis, cause effect analysis, pattern analysis, hypothesis testing, etc. 7. Experience in SAS8. 8. 4~ 8 year experience Thanks!! Vivek Samant Resource Manager Optimum Technology Solutions Inc. ********************************************* Consistently delivering optimum, cost effective, valuable IT-based solutions to our clients Optimum Technology Solutions Inc., Phone: 615-346-9325 Fax : 615-523-2880 Email: [email protected] www.optyinc.com -- To unsubscribe, reply using "remove me" as the subject.
