Hello, Please go through the below job requirement and let me know your interest.Please send resume at
[email protected] Position: Seibel Business Analyst Location: WestPoint, PA Duration: 3-6 Months Skills: About 11+ years of experience Extensive experience in defining business process, requirements definition and implementing Siebel Pharma application Extensive experience on customer relationship building and account Mining · Experience in working with large customers · Experience in working in onsite/offshore model · Understand the business needs in each market/country - how each of the international sales offices are or will be using CRM and the Business objectives they are looking to enable. · Working with the country management to understand emerging needs and new product introductions to provide effective and efficient solutions. · Responsible for analyzing and documenting requirements for new functionality and conveying these to the service delivery organizations (both internal and external). · Maintain awareness of the Global 'Sales Force Effectiveness' and CRM strategies and the impact to the countries/regions of related strategic decisions. · Ensures that unmet business needs are understood, surfaced, and prioritized. · Works with country and regional management to prioritize projects and enhancement requests. · Provide the first line of support for functional issues related to CRM systems. · Develops and supports "Super Users" to provide a way of vetting concerns and supporting local offices with "how to" questions about the CRM tool. · Follows appropriate Corporate application and infrastructure standards and policies while undertaking the above activities. Ability to negotiate current policies if they do not meet the needs of the local markets. · Works very closely with CRM process owners and analysts in the regional sites as well as those in International and Corp HQ. Provide end-user, super-user and management. · Familiar with the sales and marketing requirements of a global CRM system. Below skills are common and any BA irrespective of domain knowledge should possess this *Ability to effectively elicit and document requirements for easy understanding/ confirmation from business and IT Stakeholders. Includes experience with use cases, UML, wireframes and/or RUP like deliverables *Large project experience preferably in a matrixed role with Project Management, Development, QA and Deployment all being separate functions. *Experience documenting Business Intelligence/Analytics requirements *Proficient with Microsoft Project and Visio a plus *Experience with application development methodologies (waterfall, agile and scrum) *Strong understanding of system development life cycle *Experience creating application prototypes using HTML, PowerPoint or other prototyping tools .. *Experience with development tools like (Java, j...@ee, Portal development and JSP) a plus *Experience writing SQL database queries *Domain experience in CRM, Workflow, Managed Market (Commercial, Institutional, Govt. pricing etc..) *Strong facilitation skills and excellent written and verbal communications Thanks/Regards, Sumant, || IT-SCIENT || Phone: 510.972.5220/510.972.5224 || Fax: 877.701.4872 || Email: [email protected] || Web: www.itscient.com ||
