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Employee Satisfaction Assessment Workshop
Dubai - July 8, 2010
Abu Dhabi - June 15, 2010
Self and Time Management
Dubai - June 3, 2010
Abu Dhabi - June 17, 2010
Advanced Presentation Skills - Be a Superior Communicator
Dubai - June 30 to July 1, 2010
Abu Dhabi - June 9-10, 2010
Front Staff &
Receptionist's Excellence Education
Dubai - June 10, 2010 Abu Dhabi -
June 24, 2010
Brilliant Office
Assistant of Today
Dubai - June 10, 2010 Abu Dhabi -
June 30, 2010
Making the
EXECUTIVE SECRETARY exceptional
Dubai - June 6, 2010 Abu Dhabi -
June 27, 2010
Emirati Induction
Program
Dubai - June 3, 2010
Abu Dhabi - July 1, 2010
Customer Oriented
Service Program (COSP)
Dubai - June 1-3, 2010 Abu Dhabi -
June 29 to July 1, 2010
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Workshop Duration
1 day (9am to 5pm)
Workshop Background
Today?s corporate
executives understand the importance of their employees? personal and
career growth, however in today?s pressing challenge of economic meltdown,
conducting training without assuring there is a training need is a waste
of time and very vital financial and production resources.
Conducting a needs assessment protects the assets of an organization and
assures that resources set aside to address training needs are conserved
and used only for that purpose. Simultaneously, TNA delegates the path to
better hone the organization?s human resource into a Superior Workforce.
Workshop Objectives
- Determine a Training Needs Analysis (TNA)
- Identify when to perform a TNA
- Describe the purpose of TNA
- Describe what information needs to be
gathered
- Determine the level of required
information
- Describe the specific types of
analysis
- Develop skills in presenting training
plans
Workshop Methodology
Lecture, Practical
exercises, Group work, Case studies and Survey software
Who
Should Attend
- Training professionals, HR
professionals, managers, coordinators, administrators, and corporate
executives responsible for identifying, planning and scheduling
department and corporate-wide training.
- Training and HR professionals making
decisions on training interventions, including whether to buy or build.
- Individuals responsible for budgeting,
forecasting or justifying training costs to develop, buy or implement
training.
Workshop Topics
Training Need:
How to conduct a Performance Analysis
- What is Performance Analysis
- What is the Purpose of Performance
Analysis
- How is Performance Analysis Conducted
- What is Post-Training Performance
Analysis Daily Planning
Information
Gathering Process
- Purpose and Objective of Information
Gathering
- Key Elements in Constructing Written
Surveys
- Online Surveys versus Written Surveys
- Different Forms of Survey Questions
- Guidelines in Collecting Statistically
Significant Information
- Interviews: When and Why is it
appropriate?
- Planning your essential priorities
Types of Analysis
? Purpose and Methods
- Feasibility Analysis
- Needs versus Wants Surveys
- Goal Analysis
- Task Analysis
- Target Population Analysis
- Contextual Analysis
- Delegation
Training Plan ?
Development and Executive Presentation
- Ten Part Training Plan
- Gaining Management?s Approval
- Needs Assessment Competencies
- Desk Management
To register, please visit
http://www.tatweer.ae
or email
training@tatweer.ae. You
may also reach us through +971 2 6815957 or fax +971 2 6815958.
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