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Hallo to everyone, in the Spanish mailing list about telecentres an
investigator from He asked, if there had been any initiative to develop special equipment for people (e.g. rural farmers) who are not used on working with such equipment. My answer was, that generally the results of usability research (or human interaction research, HCI) already had been included in the design of ICT equipment and that several cognitive findings are universal, thus, valid for each human being. Further, it is rather the configuration of ICTs in general and Computers in special that generates usability problems. Changing the resolution, the size of the icons, the speed of the cursor or using a bigger mouse very often solves such problems to a satisfying degree. However, it remains a very interesting research topic to investigate the different (cultural) requirements on usability of ICTs. As far as I know, there had been little research in this area, which in my opinion is more than interesting. For example, it would be very interesting to investigate the usability problems of distinct populations during their first encounter with ICTs (rural vs. urban, European vs. Latino vs. African etc.). The same degree of attraction has the investigation of usability problems of the same populations once they are “trained” users of ICTs. This kind of investigation would be very helpful when designing training courses with ICTs and also for the development of usable software/hardware. If someone has experience in this field or knows respective research activities/results, I would be very happy if he/she would share it. Best wishes from a warm but not hot Fundación ChasquiNet Hernando Sarmiento N39-65 entre Portete y Hugo Moncayo Tel.: 00593 (2) 2242489 / 2453664 Fax.: 00593 (2) 2242484 E-Mail: [EMAIL PROTECTED] |
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