Telecenters, Access And Development: Experience and Lessons from Uganda and
South Africa

Universal access is a common policy goal in which 100% of a population is
able to make use of a publicly available resource, such as information and
communication technologies (ICTs): telephone, fax, and Internet/e-mail.
Universal access to ICTs has in recent years become a policy goal for many
national governments, international development agencies, and
intergovernmental agencies such as the United Nations. This book analyzes
the rich experience of South Africa and Uganda in their quest for universal
access, with particular emphasis on the role of shared access centres
(public telephones, cybercafes, telecentres, business centres, etc.) and the
factors that affect their performance. The book examines the relationship
between shared access centres, the goal of universal access, and strategies
for sustainable development. From the analysis, the author presents a number
of recommendations for policymakers, donor agencies, and intermediaries
(such as national NGOs, networks, and associations) that can be used to
support and strengthen shared ICT-access centres and to increase their
developmental impact. Sarah Parkinson, ITDG Publishing/Fountain/IDRC, 2005.

http://www.idrc.ca/openebooks/189-2/ 


http://i-policy.typepad.com/informationpolicy/2006/08/telecenters_acc.html

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