i'm amazed its 25%. sounds extremely high
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http://news.zdnet.co.uk/communications/wireless/
0,39020348,39216745,00.htm
Gartner: Business travellers snubbing Wi-Fi
Graeme Wearden
ZDNet UK
September 07, 2005, 15:10 BST
Survey: Wi-Fi operators claim things are picking up, but analysts
tell a different tale
Mobile workers aren't very interested in using Wi-Fi hot spots,
according to research published by Gartner on Tuesday
The analyst firm found that only one quarter of business travellers
use public access wireless networks in places such as hotels,
airports or aeroplanes. 2,000 business travellers in the United
States and the UK were interviewed for the survey.The Wi-Fi industry
has targeted its services at the business community by pitching the
advantages of surfing the Internet and accessing corporate
applications such as email while out of the office. However, many of
the executives interviewed said Wi-Fi was too expensive and that it
can be difficult to get the cost of accessing a hot spot reimbursed
as a business expense, according to Gartner
In-flight Wi-Fi services such as Boeing's Connexion have received
considerable publicity, but Gartner found that travellers were more
interested in getting increased legroom and better entertainment when
flying
"While Wi-Fi has come a long way, our survey shows that many business
travellers remain uncertain as to why they should use Wi-Fi, what
equipment they need, how they can connect and what they will be
charged," said Delia MacMillan, research vice-president at Gartner.
"If Wi-Fi providers really want to attract new customers they must
convince both end users and organisations of its benefits."
Wi-Fi operators are typically reluctant to reveal how many people use
their services. Chris Clark, chief executive of BT Openzone, told
ZDNet UK last month that Openzone's customer base had doubled in the
last six months. However, he refused say how many customers Openzone
actually has
Gartner recommended that companies who want their staff to use public
wireless networks should develop policies for Wi-Fi use, educate them
about security and billing issues, and evaluate alternatives such as 3G
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