Workers Coping With NY Transit Strike By Telecommuting

Vendors for teleconferencing, videoconferencing, and remote-access tools are
stepping in to help former commuters work from home.

By W. David Gardner,  TechWeb News
Dec. 20, 2005
URL: 
http://www.informationweek.com/story/showArticle.jhtml?articleID=175007162

As New Yorkers struggle with the city¹s first transit strike in 25 years,
they are finding a host of telecommuting options available to them to help
them work from home.

³We¹ve been offering teleconferencing and video conferencing for three
years,² said Amy Agnew-Dugdale, spokeswoman for LiveOffice Corp. ³Now we¹re
offering services free for the duration of the strike.²

Stranded commuters can simply log onto the company's site or call
800-251-3863 to sign up for the company¹s products.

Jim Cameron, vice chairman of the Connecticut Rail Commuter Council, said if
enough people try telecommuting during the strike it could catch on.
Cameron, whose rail watchdog organization represents the interests of
thousands of Connecticut citizens who commute to New York City, noted that
telecommuting services weren¹t available during the last transit strike in
1980.

³This is something that many employers would embrace on their own, but now
that it¹s been forced on them, it may become interesting,² Cameron said in a
statement, adding that telecommuting ³might result in a retraining of the
workforce.²

Agnew-Dugdale said the LiveOffice services seem to be made to order for
stranded commuters with jobs in New York City. A service called ³IM
conferencing² enables users to meet on the Web for chat sessions, and the
sharing of applications like Excell and Word. Even software can be shared
over the system. ³Once you¹re logged on, you can launch a teleconference
just by dialing out² to prospective attendees, she said.

Paltalk, a New York City-based company that offers voice and video chat
services, is offering free unlimited video chat rooms to companies
inconvenienced by the strike. Corporations interested in the service can
contact the company by e-mailing [EMAIL PROTECTED]

During the strike, the company will provide chat rooms with free video
conferencing for typing, talking, and viewing.

The firm said it has 3.9 million active chat room members and is the
Internet¹s largest voice and video chat community. ³We¹re painfully aware
that many individuals are in a pre-holiday work crunch,² said Michael Levit,
Paltalk¹s chief marketing officer, in a statement. ³We hope to help provide
a solution to this transportation breakdown by helping companies to conduct
their business virtually.²

Laplink Software is offering a two-week free trial of its Laplink
Everywhere, a Web-based remote access program. The software can be
downloaded. The firm said the program may be the best solution for commuters
who rely on a PC and telephone at their regular jobs.


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