Doanload the report at
http://uk.sitestat.com/gsm/gsmworld/s?Disaster_Report&ns_type=pdf&ns_url=[ht
tp://www.gsmworld.com/documents/public_policy/disaster_relief_report.pdf]

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http://www.gsmworld.com/news/press_2005/press05_36.shtml

Mobile Phones Play Vital Role In Aftermath Of A Disaster
    
GSM Association

Study says text is often best way to communicate in emergencies

London, UK - 19 December 2005: The mobile phone has become the device most
people turn to in an emergency. Mobile networks experience huge increases in
traffic immediately following a disaster and high-levels of demand continue
for many days afterwards, according to data in a study published by the GSM
Association (GSMA), the trade association representing mobile operators
worldwide.

The study by Enlightenment Economics shows how call volumes in Tamil Nadu,
in southern India, for example, were up to 30% higher than normal levels for
several weeks after the Tsunami last year struck that region. Similarly,
voice usage soared 275% and text volumes by 350% in the areas most affected
by the flooding in southern Germany in August 2005. Call volumes also rose
dramatically following the bombings in Istanbul in November 2003.

Importantly, while mobile phone operators experience similar surges on New
Year's Eve or on the occasion of a big football match, in a disaster
situation they usually have little time to prepare. If users send text
messages in the immediate aftermath of a disaster, rather than make voice
calls, they use less network capacity, making it more likely their message
will get through, and freeing up bandwidth for the emergency services.

"Anyone caught up in a natural disaster or other emergency is understandably
desperate to reach their loved ones, call for help or pass on important
information," said Tom Phillips, Chief Regulatory and Government Affairs
Officer of the GSMA. "Mobile phones are the best way to do that, but people
in a disaster zone should try to text, not talk."

Traffic data after disasters suggests that aid agencies and individuals
caught up in the mayhem both rely heavily on mobile networks to find out
information specific to their needs. The study, which examines communication
patterns after the Tsunami in the Indian Ocean, Hurricane Katrina, the Bam
Earthquake and several other catastrophes, found that mobile phones play a
vital role in reconnecting dispersed people and efficiently matching aid to
the particular needs of affected communities.

After a natural disaster, the study found that mobile phone networks can
often recover faster than fixed networks. Following Hurricane Katrina in the
U.S., for example, the use of portable base stations allowed operators to
restore coverage relatively quickly. Where necessary, mobile operators can
also often reroute calls around network problems. In cases of extreme
congestion, operators sometimes reduce audio quality so that more calls get
through.


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