The full memo is at http://www.pewinternet.org/pdfs/PIP_Cell_phone_study.pdf

How Americans use their cell phones

4/3/2006 | MemoMemo  | Lee Rainie, Scott Keeter

The cell phone has become an integral and, for some, essential
communications tool that has helped owners gain help in emergencies. Fully
74% of the Americans who own mobile phones say they have used their
hand-held device in an emergency and gained valuable help.

Another striking impact of mobile technology is that Americans are using
their cell phones to shift they way they spend their time. Some 41% of cell
phone owners say they fill in free time when they are traveling or waiting
for someone by making phone calls. And 44% say they wait to make most of
their cell calls for the hours when they do not count against their
³anytime² minutes in their basic calling plan.

At the same time, there are new challenges associated with cell phone use.
More than a quarter of cell phone owners (28%) admit they sometimes do not
drive as safely as they should while they use their mobile devices. Among
cell phone users, men (32%) are more likely than women (25%) to admit they
sometimes don¹t drive as safely as they should.

Furthermore, 82% of all Americans and 86% of cell users report being
irritated at least occasionally by loud and annoying cell users who conduct
their calls in public places.

Indeed, nearly one in ten cell phone owners (8%) admit they themselves have
drawn criticism or irritated stares from others when they are using their
cell phones in public.

For some, the cell phone has become so central to their communications needs
that they lose track of the expenses associated with their phones. Some 36%
of cell owners say they have been shocked from time to time at the size of
their monthly bills. 


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