http://www.mercurynews.com/mld/mercurynews/business/technology/ 
14859132.htm

Crime alerts at your fingertips in Boston
KEN MAGUIRE
Associated Press

BOSTON - Phil Carver may never see the white Maxima stolen near his  
neighborhood, but the description e-mailed to him by the Boston  
Police Department will be in the back of his head when he goes for a  
walk with his kids.

Boston has become the latest - and largest - U.S. city to launch a  
crime alert system designed to get the word out about murders, bank  
robberies and other crimes to residents and businesses via e-mail,  
text messaging and fax.

"This is stuff I can tell my neighbors," Carver said. "At the very  
least it keeps people on their toes and aware of what's going on. The  
more people are aware and involved, the less crime you'll have."

Carver, who lives in Boston's Dorchester neighborhood, is among an  
estimated 1,000 people who have registered since early June shortly  
after the program was launched in Boston, which has seen a spike in  
crime over the past 18 months.

Alerts are sent not only about various violent crimes, but also about  
trends, such as car break-ins. Specific types of businesses, such as  
pizza shops, can be warned of robberies. Alerts also can be sent  
about fugitives and missing persons.

The program is designed to both disseminate and solicit information,  
at a time when prosecutors complain that witnesses too often remain  
quiet. The program allows anonymous tips.

"The idea of this is to close cases," said Joseph Porcelli, civilian  
community service officer with the Boston Police Department. "What  
gets sent out is information that the community needs to know, or can  
take action on."

The department's first alert was about a May 30 bank robbery in South  
Boston. A young woman wearing dark sunglasses and a Gap sweat shirt  
made off with an undetermined amount of cash.

An alert was sent after two men were fatally shot outside a  
Dorchester store on Wednesday afternoon. None of the cases have been  
solved, but officials say there are success stories in other cities  
using the technology.

Cincinnati, Fort Worth, Texas, and Durham, N.C., are among the nearly  
300 communities and law enforcement agencies that use the system. The  
service is provided by Citizen Observer, a company based in St. Paul,  
Minn.

"A phone tree can take hours and days. This, you can get in a matter  
of seconds," said Sgt. Eric E. Franz, who runs the program for the  
Cincinnati Police Department and estimates he sends about three  
alerts per week.

An alert was sent shortly after a downtown Cincinnati bank was robbed  
in March. A clothing store owner received the alert on his cell  
phone, and called moments later.

"A guy had just left his business. He bought new clothing and paid  
with cash," Franz said of the bank robber, who was later arrested on  
a city bus.

That's the exception, not the norm, however. Franz estimates about a  
dozen crimes have been solved as a result of the 300 alerts they've  
issued in the past two years. Each alert generated about 100 calls  
from the public, he said.

Citizen Observer was created by Scott Roberts, who launched an  
Internet crusade in Minnesota six years ago leading to the arrest of  
a man who shot his mother. To receive alerts, users register for free  
at Citizen Observer's Web site.

The Boston program is being piloted in three neighborhoods: South  
Boston, Dorchester, and Roxbury. Mayor Thomas Menino said he wants to  
expand it to the whole city.

So far, Carver has received only two alerts. But Carver says the more  
chances he has to stay on top of crime, the better.

"As a father of three living in the city, any tool we can use to stay  
aware and spread information about crime is a good thing," said  
Carver, president of the Pope's Hill Neighborhood Association.

ON THE NET

Boston Police Department: http://www.cityofboston.gov/police

Citizen Observer: http://www.citizenobserver.com


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