http://www.technologyreview.com/Infotech/18321/

Friday, March 09, 2007
Build Your Own Social Network
Ning, a new Web service, lets users become the CEOs of their own mini- 
MySpaces.
By Wade Roush

Cram Tokyo, Seoul, New York City, Mexico City, and Mumbai together  
into a single megalopolis, and its population would still be smaller  
than that of MySpace, the online social-networking juggernaut. And  
for a newbie, joining MySpace can feel much like being lost in a city  
with 120 million inhabitants. There are thousands of people around  
you who share your interests and could become your friends--but how  
to connect with them?

For Internet users who want to network with like-minded people  
without being subsumed into the madding crowd, there is now an  
alternative. Last week Ning, a Palo Alto, CA, startup cofounded in  
2004 by online marketing executive Gina Bianchini and Netscape  
founder Marc Andreesen, launched a free Web application for creating  
and customizing boutique social networks--in effect, mini-MySpaces,  
or "social niche-works," as some are calling this new genre.

For example, I used Ning to create a social network especially for  
devotees of digital macrophotography. People who join my network have  
the ability to create their own personal profiles, upload photos,  
connect with friends, send instant messages, write their own blogs,  
contribute to forums, and the like. I created my Ning network in  
minutes using a simple Web interface reminiscent of the blog-building  
tools from sites such as Blogger, LiveJournal, TypePad, and  
WordPress. (Now, of course, I just have to recruit a few members.)

In fact, Ning makes setting up a custom social network as easy as  
starting a personal blog, possibly laying the groundwork for a new  
generation of Web destinations catering to the planet's endless  
variety of subcultures. During the yearlong beta-testing phase  
preceding last week's official launch, Ning users created more than  
30,000 social networks, including groups for microbrew enthusiasts,  
Pez candy-dispenser collectors, natives of the tiny Caribbean nation  
of Curacao, and Phillips Andover Academy's class of 1972.

  Mainstream social-networking sites such as MySpace and LiveJournal  
have long given users the ability to create and join specialized  
groups. More than 5,000 people belong to the black-and-white  
photography group on MySpace, for example. But Ning's custom social  
networks come with communications tools such as live chat rooms that  
aren't available on LiveJournal and other platforms. And Ning's  
networks seem to occupy a previously unfilled niche in the social- 
computing ecosystem: they provide an outlet for expression and  
communication that's more social than a solo blog yet less  
cacophonous than the forums afforded by the giant social-networking  
sites.

"It's a continual evolution," argues Bianchini, Ning's CEO. "The Web  
pages of the 1990s became the blogs of the 2000s. Now blogs are  
becoming social networks and communities."

To start a social network on Ning, users must first sign up for a  
free account. Ning's software then walks them through the design  
process step by step, allowing them to choose a name and description  
for the network, pick the features (such as blogs, photos, chat  
windows, and forums) that will appear on the network's main page, and  
arrange these features however they'd like. Networkers can go with  
one of a few dozen themes and color schemes provided by Ning, or, if  
they'd prefer, substitute their own HTML code and style sheets.  
"Everything is customizable," says Bianchini.

Members of social networks on Ning can even override the network's  
design, choosing their own themes or writing their own HTML for their  
personal pages. Control, in other words, is in the hands of the  
users. "People are doing really interesting things with their MySpace  
pages, but fundamentally, MySpace is still a walled garden much like  
the original AOL or Compuserve or Prodigy," Bianchini says. "There is  
a narrow and fixed view of what people can do, and you can see people  
pushing up against the limits."


Ning's service is free, as long as network creators and members can  
tolerate the Google text ads taking up the right margin of every Ning  
page. For a subscription fee of $19.95 per month, creators can have  
an ad-free network or substitute their own ads. They can also buy  
storage space and bandwidth if their network grows beyond Ning's free  
5 gigabytes of storage and 100 gigabytes of monthly upload and  
download traffic.

Ning won't necessarily appeal to everyone who wants to lead or  
participate in an online social community. While the service allows  
many customization options, most Ning pages have a boxy familiarity;  
giving a Ning network a cutting-edge aesthetic still requires  
advanced Web design and PHP programming skills. And advanced  
developers accustomed to the open-source ethic may be frustrated by  
the fact that they can't modify or build upon the central platform or  
"operating system" for Ning's social networks, which is controlled by  
Ning itself. "Ning is neither simple enough for beginners to master  
nor powerful enough for experienced developers," writes Pete Cashmore  
in his leading social-networking blog, Mashable.

And one side effect of customization is fragmentation. There is a  
rudimentary listing of Ning networks at Ning.com, along with a search  
engine to help users find particular communities of interest, but  
there is no "Ning community" analogous to the populations of MySpace,  
Yahoo 360, and LiveJournal. And without this larger community to draw  
upon, Ning networks may not grow as quickly or bubble with as much  
fervor as the online groups at those older destinations.

For now, though, Ning is on a swift upswing, with more than 7,000 new  
networks created just since the platform's launch last week,  
according to Bianchini.

Big business is also waking up to the popularity and potential of  
online social networking. Around the time of Ning's launch last week,  
networking giant Cisco announced that it had acquired both Five  
Across, which provides a standard software platform that other  
companies can use to build custom social networks for their employees  
or target markets, and the technology and operations behind  
Tribe.net, one of the most popular online communities to emerge from  
the social-networking boom of 2003-2004. Cisco plans to provide  
customers of its traditional telecommunications networking gear and  
services with outsourced support for social-networking applications,  
according to Scott Brown, a marketing manager in Cisco's Media  
Solutions Group who helped engineer the acquisitions.

"You're going to see aspects of community and socialization on pretty  
much every corporate website going forward," says Brown. "Enterprises  
want to interact with consumers because research is showing that  
customers behave differently and offer more types of information in a  
social setting. We're getting into this because there's a demand for  
prepackaged technologies that are scalable and that fit into an  
enterprise's existing Web or IT infrastructure."
Copyright Technology Review 2007.

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