*Hi ,*** * *
*We have the following IMMEDIATE requirement for **Chicago****, IL**.**. Please submit your consultants’ resumes ASAP. * * * *Please don’t send the resume without the complete contact details, rate confirmation, availability and current location. * *Title: ITIL / Infra Software Process Specialist * *Location: Chicago, IL*** *Duration: 3 months + extensions*** *Rate: $50/hr C2C*** * * *ITIL / Infra Software Process Specialist*** * * *Must have: - **proven track record of help desk process re-engineering** - experience in **process mapping** - experience with help desk/call center applications - consulting experience with similar engagement(s) including the full range of help desk activities, including issue capture, tracking escalation procedures, effective client communication and reporting, development of improvement roadmaps. - excellent presentation skills, interpersonal skills - experience managing a help desk/call center organization - exposure to **Infra software (will consider Remedy in place of Infra)** - knowledge of, and **experience with, ITIL constructs.** - ability to bring best practice examples of components (such as client reporting)*** *Looking forward to work with you.* * * *Thanks & Regards,* ** *P.Pradeep Reddy* *Sr.Recruiter * *Globalcynex Inc.* *Address: 21155 Whitfield Place, Suite 201 **Sterling******** **VA******** * *20165******* *Work: 703-496-7080* *E-mail: **[email protected]* <[email protected]>** *www.globalcynex.com* <http://www.globalcynex.com/> *Catch me live on yahoo IM : pradeep1179* * _____________________________________________________________________________________________ * *GlobalCynex Inc. respects your On-line Privacy. Under Bills.1618, Title III passed by the 105th U.S. Congress this mail cannot be considered spam as long as we include contact information and a remove link for removal from our mailing list, so we do not believe this email is unsolicited. If you do not wish to receive our e-mails and/or lists, click on the link below and press SEND: **[email protected]?subject=remove*<[email protected]?subject=remove> * . Please reply from the exact address to which this was originally mailed to or provide the address (s) to be removed. Any inconvenience caused is regretted* ------------------------------ --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Telecom_Domain" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.co.in/group/Telecom_Domain?hl=en-GB -~----------~----~----~----~------~----~------~--~---
