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Program to track citizen border crossings exceeds expectations
By Jill R. Aitoro 09/09/2009

A security initiative to track citizens of countries that border the United 
States as they enter and leave the states by land and sea has surpassed 
expectations, a Homeland Security Department official said on Wednesday.

On June 1, the Western Hemisphere Travel Initiative began requiring citizens 
from the United States, Canada, Mexico and Bermuda to show a passport or other 
approved document when entering and leaving U.S. ports by land or sea. The rule 
has applied to air travelers since January 2007.

"So far results are extremely impressive and definitely exceeding my 
expectation," Colleen Manaher, director of the WHTI program, said at the Gov 
2.0 Summit in Washington. She dismissed criticism reported in USA Today that 
the program hurt communities that are dependent on tourism revenue.

DHS' Customs and Border Protection reported a 93 percent compliance rate the 
first day the bureau began checking documents at land and sea borders, Manaher 
said. After the first week, CBP reported 95.7 percent compliance, and now, 
three months after rolling out the requirement, compliance remains steady at 
95.6 percent nationwide.

The new system, which cut the number of documents accepted at land and sea 
borders from hundreds down to six -- including U.S. passports, U.S. passport 
cards and enhanced driver's licenses -- has shaved as many as eight seconds off 
the verification process. Twenty-three percent of all documents presented are 
enabled with radio frequency identification technology, Manaher said, which 
allows border agents to verify a traveler's identity by electronically matching 
an ID number stored on the RFID chip with biographical information in a secure 
database. CBP officials said they hope to see the use of RFID-enabled documents 
increase.

"This translates into time savings for every [citizen]," Manaher said, because 
less time is required to review and verify the authenticity of documents.

CBP is trying to identify areas that need improvement, and targeting markets 
with lower compliance to educate citizens about the requirements. The agency 
also launched an education campaign for the 2010 winter Olympics in Vancouver, 
B.C., to ensure U.S. citizens are prepared to comply with the program as they 
cross the border into Canada.

"CBP will remain committed to working with travelers; we also believe education 
is a far better strategy than hammering on enforcement," Manaher said.

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