On Fri, Jul 10, 2015 at 9:01 AM, Kelle Cruz <kellec...@gmail.com> wrote:

> Hi,
>
> I'm a new trac user and am *loving* it for managing my team of 15. I'm
> wondering if y'all could help me understand the status of a feature which
> enables groups of users "team" to be cc'd on tickets. I'd like to be able
> to create a ticket where "all users" are cc'd or to cc teams.
>
> I've found this ticket, but it doesn't help elucidate the situation:
> http://trac.edgewall.org/ticket/2662
>
> I've also found this plugin which enables me to generate teams but I don't
> think it works in tickets:
> https://trac-hacks.org/wiki/UserManagerPlugin
>
> Please let me know if you have any thoughts on the status of this feature
> or if you would like to collaborate on developing it. I can dedicate some
> staff time to it if someone out there has the expertise to point us in the
> right direction.
>
> Thanks,
> Kelle
>
> --
> Kelle Cruz, PhD — http://kellecruz.com/
>

Hi,

I'm sorry for the delayed reply, the message just arrived in my inbox this
morning. For future reference, questions should be sent to the trac-users
mailing list:
http://trac.edgewall.org/wiki/MailingList

I'll assume you are on a 1.0.x version of Trac, which is the current stable
release line. AnnouncerPlugin has the functionality that you are
requesting, but the plugin is not being maintained and has many issues:
https://trac-hacks.org/wiki/AnnouncerPlugin#Groups

For Trac 1.2, which will be released by the end of the year, the core
functionality of AccountManagerPlugin has been added to Trac. That core
functionality does not include the "Groups" feature. The "Groups"
functionality could be added to Trac, but some development effort would be
need. Let me know if you are interested in exploring this.

- Ryan
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