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*BSNL PERSONAL ACCIDENTAL INSURANCE SCHEME*
*1.* BSNL, the largest integrated telecom service provider in the
country, has offered Free Personal Accidental Insurance Coverage for its
esteemed customers of WORKING Landline, WLL (wireless in local loop) ,
Landline PCO Operators and Post-paid Cellular connections for another one
year i.e. from 14.01.2009 to 13.01.2010, in case of
1.1 Accidental Death &
1.2 Permanent Total Disability due to accident
1.2.1. *Permanent Total Disability means:*
I. Loss of sight of both eyes or
II. Physical separation of or loss of ability to use both
hands and both feet or
III. Physical separation of or loss of ability to use one hand
and one foot or
IV. Loss of sight of one eye and physical separation of or
loss or ability to use either one hand or one foot.
*2.* This insurance scheme benefits to those customers, who happen
to meet death or permanent disability due to accident. Through this unique
scheme, BSNL is taking care of such customers by providing some financial
relief to them/their family.
*3. Details of scheme are as under: -*
* *
3.1.. The Insurance scheme comes into force from 14th January, 2009.
3.2. This scheme is applicable to all individual subscribers of working
landline/WLL/Postpaid Mobile Services and landline PCO Operators with
all bills paid on the date of occurrence. **
3.3. Insured amount *per connection* is Rs.50,000. (For example, if a
customer has four working connections i.e. one landline, one WLL, One PCO &
one Postpaid mobile or vice versa, total insurance coverage of that customer
would be Rs.2.00 lakhs.)**
3.4. This scheme is not applicable for subscribers, who have taken
connection under the category of Government, PSU, Corporate customers,
NGOs, Companies etc.* *
* *
*4. Claim Procedure:*
* *
4.1 All claims will be settled centrally directly by M/s Cholamandam
MS General Insurance company Limited.
* *
4.2 The customer/dependant of the customer may directly download the
claim forms from the BSNL website @ www.bsnl.co.in and route the same
through the nominated officer of the SSAs i.e. District level of each
Telecom Circle along with the documents for settlement of claim by the
Insurance Company.
4.3. In case of any difficulty, he/she/they is/are required to contact
the customer care centre of M/s Cholamandam MS General Insurance Company
Limited by dialling the toll free number *1800-425-5544* (from BSNL/MTNL
lines) & 3989 8939 for intimation of claim and any further guidance in this
regard.
4.4. Call Center executive will explain the claims procedure, documents
and all queries of the customer of BSNL.
I. Intimate the list of pending documents (if any) to the
claimant within 7 days of receipt of original claim documents.
II. The Insurance Co. will settle the claim within 14
working days from the date of receipt of the complete document relating to
claim..
III. The payment shall be made directly to the
customers/nominees/legal heirs under intimation to the concerned nominated
officer of BSNL.
IV. The address of the Insurance Company where the claim are to
be settled, is :
*Sr. Manager (Claims), *
*M/s Cholamandalam MS General Insurance Company Limited*
*9th floor, Kanchenjhanga Building, *
*Barakhamba Road***
*New Delhi** – 110 001*
*Toll free no. **1800-425-5544 (from BSNL/MTNL lines) & 3989 8939*
*5. The time limit fixed for submission of claims by the BSNL customers
shall be 60 days from the date of occurrence of accident. *
*6.* Documents required to be submitted by BSNL
subscriber/dependent-Legal heir/Nominee:
6.1. - *For Accidental death claim* :
i) Duly filled and signed claim
form.
ii) FIR
iii) Postmortem Report.
iv) Death certificate.
v) Proof of legal heir of
subscriber / succession certificate.
vi) Latest paid BSNL bill of
subscriber/copy of BSNL demand note duly paid for new subscriber.
6.2. - *For Permanent total disablement due to accident claim* :
i) Duly filled and signed claim
form.**
ii) FIR**
iii) Disablement certificate issued
by Government Hospital.**
iv) Full photograph showing
disability clearly, attested to Government Doctor mentioning the name of the
patient / subscriber.**
v) Latest paid BSNL bill of
subscriber/ copy of BSNL demand note duly paid for new subscriber.
