The Indian Papers did not this information in news coverage,
I beleive that Mr Prithvi Raj Chauhan (M o S in PMO Office) was to attend
the function representing Central Government but did not attend.....??????

On Fri, Jun 25, 2010 at 11:36 AM, BRT Rajan <[email protected]> wrote:

>
>
>
>
>  *Gujarat receives UN Public Service Award at Spain !?!*
> **
>
> *Fwd : BRT Rajan*
>
>
>
>
>
>
>
> *Gujarat receives UN Public Service Award at Spain*
> http://deshgujarat. com/2010/ 06/23/gujarat- receives- un-public-
> service-award- 
> at-spain/<http://deshgujarat.com/2010/06/23/gujarat-receives-un-public-service-award-at-spain/>
>
> Gandhinagar, DeshGujarat, 23 June, 2010
>
> The Chief Minister Office, Government of Gujarat has been named esteemed
> recipient of the prestigious 2010 United Nations Public Service Award
> (UNPSA). State Wide Attention on Grievances with Application of Technology
> (SWAGAT) has won the UN Public Service Award in the category ‘Improving
> Transparency, Accountability and Responsiveness in Public Service’.
>
> Spokes persons Ministers of the state government Shri Jaynarayan Vyas &
> Saurabh Patel outlined the brief of award & said that Gujarat’s award was
> handed out at the 2010 UN Public Service Awards Ceremony on 23rd June, in
> Barcelona, Spain, coinciding with the United Nations Public Service Day and
> Secretary to the Chief Minister, Shri A.K. Sharma received the Award.
>
> The UN Public Service Award recognizes the creative achievements and
> contributions of public service institutions that lead to a more effective
> and responsive public service administration in countries worldwide. Through
> an annual competition, the UN Public Service Awards promote the role,
> professionalism, and visibility of public service.
>
> The Chief Minister of Gujarat said: “People’s voice is the key driver of a
> democracy, and listening to that voice is the key test of Good Governance”.
> The award comes as a result of the hard work of the administration at all
> levels: State, District and Taluka. Winning the 2010 UNPSA has rewarded the
> dedication of all the administration who have invested in the project.
>
> Few countries win the UN Public Service Award yet Gujarat has successfully
> managed to win this award in 2009, and now again in 2010. In 2009, Gujarat
> won the UN Public Service Award for Water and Sanitation Management
> Organisation (WASMO) in the category ‘Fostering participation in
> policy-making decisions through innovative mechanisms’. Gujarat is the only
> State in India to win the UN Public Service Award for the second time.
>
> SWAGAT operates on the principle that grievance redressal is essential for
> good governance especially to vitalize a democracy. Every month the Chief
> Minister considers grievance cases through multi-video conferencing with all
> 26 Districts and all 225 Taluka Offices. SWAGAT is outcome focused and cases
> are redressed on the same day or in a time-bound manner. This is the first
> time that the common citizen can access the highest level office with other
> officers present in real-time through video-conferencing.
>
> The advanced technology system allows attention and monitoring of
> grievances across the State to ensure resolution. SWAGAT operates across the
> state and has dealt with 50,585 cases at State and District level and 43,621
> cases at Taluka level. 97% of grievances have been resolved since SWAGAT
> began in April 2003. At monthly State Sessions, Hon. CM reviews District and
> Taluka cases for quality of redressal and understanding the nature of
> problems at local level.
>
> All grievances & redressal information (State, District & Sub District) are
> fed into the same system, through an internet portal. Total Transparency is
> given as applicants are given a unique ID through which applicants can
> access their case details and status online.
>
> A number of SWAGAT cases have been highlighted at the UNPSA Forum in Spain,
> and on the UNPAN website.
>
> Gujarat’s winning entries for this award exemplifies the excellence the
> State has achieved in harnessing good governance to serve the community at
> large. It is a great achievement for Gujarat as this award is the most
> prestigious international recognition of excellence in public service.
>
>
>
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-- 
With best wishes

S Chander

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