50 Secrets Your Pilot Won't Tell You
By Michelle Crouch
>From Reader's Digest
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We asked 17 pilots from across the country to give us straight answers about
maddening safety rules, inexplicable delays, the air and attitudes up
there—and what really happens behind the cockpit door. What they told us
will change the way you fly.

**

“We miss the peanuts too.” *-US Airways pilot, South Carolina*
*What You Don't Want to Know*

“I’m constantly under pressure to carry less fuel than I’m comfortable with.
Airlines are always looking at the bottom line, and you burn fuel carrying
fuel. Sometimes if you carry just enough fuel and you hit thunderstorms or
delays, then suddenly you’re running out of gas and you have to go to an
alternate airport.” *-Captain at a major airline*

“Sometimes the airline won’t give us lunch breaks or even time to eat. We
have to delay flights just so we can get food.” *-First officer on a
regional carrier*

“We tell passengers what they need to know. We don’t tell them things that
are going to scare the pants off them. So you’ll never hear me say, ‘Ladies
and gentlemen, we just had an engine failure,’ even if that’s true.” *-Jim
Tilmon, retired American Airlines pilot, Phoenix*

“The Department of Transportation has put such an emphasis on on-time
performance that we pretty much aren’t allowed to delay a flight anymore,
even if there are 20 people on a connecting flight that’s coming in just a
little late.” *-Commercial pilot, Charlotte, North Carolina*


“The truth is, we’re exhausted. Our work rules allow us to be on duty 16
hours without a break. That’s many more hours than a truck driver. And
unlike a truck driver, who can pull over at the next rest stop, we can’t
pull over at the next cloud.” *-Captain at a major airline*
*What We Want You to Know*

“Some FAA rules don’t make sense to us either. Like the fact that when we’re
at 39,000 feet going 400 miles an hour, in a plane that could hit turbulence
at any minute, [flight attendants] can walk around and serve hot coffee and
Chateaubriand. But when we’re on the ground on a flat piece of asphalt going
five to ten miles an hour, they’ve got to be buckled in like they’re at
NASCAR.” *-Jack Stephan, US Airways captain based in Annapolis, Maryland,
who has been flying since 1984*

“The two worst airports for us: Reagan National in Washington, D.C., and
John Wayne in Orange County, California. You’re flying by the seat of your
pants trying to get in and out of those airports. John Wayne is especially
bad because the rich folks who live near the airport don’t like jet noise,
so they have this noise abatement procedure where you basically have to turn
the plane into a ballistic missile as soon as you’re airborne.” *-Pilot,
South Carolina*

“At some airports with really short runways, you’re not going to have a
smooth landing no matter how good we are: John Wayne Airport; Jackson Hole,
Wyoming; Chicago Midway; and Reagan National.” *-Joe D’Eon, a pilot at a
major airline who produces a podcast at flywithjoe.com*

“I may be in uniform, but that doesn’t mean I’m the best person to ask for
directions in the airport. We’re in so many airports that we usually have no
idea.” *-Pilot for a regional carrier, Charlotte, North Carolina*

“This happens all the time: We’ll be in Pittsburgh going to Philly, and
there will be a weather delay. The weather in Pittsburgh is beautiful. Then
I’ll hear passengers saying, ‘You know, I just called my friend in Philly,
and it’s beautiful there too,’ like there’s some kind of conspiracy or
something. But in the airspace between Pittsburgh and Philly there’s a huge
thunderstorm.” *-Jack Stephan*

“You may go to an airline website and buy a ticket, pull up to its desk at
the curb, and get onto an airplane that has a similar name painted on it,
but half the time, you’re really on a regional airline. The regionals aren’t
held to the same safety standards as the majors: Their pilots aren’t
required to have as much training and experience, and the public doesn’t
know that.” *-Captain at a major airline*

“Most of the time, how you land is a good indicator of a pilot’s skill. So
if you want to say something nice to a pilot as you’re getting off the
plane, say ‘Nice landing.’ We do appreciate that.” *-Joe D’Eon*

“No, it’s not your imagination: Airlines really have adjusted their flight
arrival times so they can have a better record of on-time arrivals. So they
might say a flight takes two hours when it really takes an hour and 45
minutes.” *-AirTran Airways captain, Atlanta*
*When to Worry*

“It’s one thing if the pilot puts the seat belt sign on for the passengers.
But if he tells the flight attendants to sit down, you’d better listen. That
means there’s some serious turbulence ahead.” *-John Greaves, airline
accident lawyer and former airline captain, Los Angeles*

“There’s no such thing as a water landing. It’s called crashing into the
ocean.” *-Pilot, South Carolina*

“A plane flies into a massive updraft, which you can’t see on the radar at
night, and it’s like hitting a giant speed bump at 500 miles an hour. It
throws everything up in the air and then down very violently. That’s not the
same as turbulence, which bounces everyone around for a while.” *-John
Nance, aviation safety analyst and retired airline captain, Seattle*

“Is traveling with a baby in your lap safe? No. It’s extremely dangerous. If
there’s any impact or deceleration, there’s a good chance you’re going to
lose hold of your kid, and he becomes a projectile. But the government’s
logic is that if we made you buy an expensive seat for your baby, you’d just
drive, and you’re more likely to be injured driving than flying.” *-Patrick
Smith*
*When Not to Worry*

“Pilots find it perplexing that so many people are afraid of turbulence.
It’s all but impossible for turbulence to cause a crash. We avoid turbulence
not because we’re afraid the wing is going to fall off but because it’s
annoying.” *-Patrick Smith*

“People always ask, ‘What’s the scariest thing that’s ever happened to you?’
I tell them it was a van ride from the Los Angeles airport to the hotel, and
I’m not kidding.” *-Jack Stephan*

“I’ve been struck by lightning twice. Most pilots have. Airplanes are built
to take it. You hear a big boom and see a big flash and that’s it. You’re
not going to fall out of the sky.” *-Pilot for a regional carrier,
Charlotte, North Carolina*


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*We Don't Get It*

“Most of you wouldn’t consider going down the highway at 60 miles an hour
without your seat belt fastened. But when we’re hurtling through the air at
500 miles an hour and we turn off the seat belt sign, half of you take your
seat belts off. But if we hit a little air pocket, your head will be on the
ceiling.” *-Captain at a major airline*

“If you’re going to recline your seat, for God’s sake, please check behind
you first. You have no idea how many laptops are broken every year by
boorish passengers who slam their seat back with total disregard to what’s
going on behind them.” *-John Nance*

“There is no safest place to sit. In one accident, the people in the back
are dead; in the next, it’s the people up front.” *-John Nance*
*Advice for Nervous Fliers*

“The smoothest place to sit is often over or near the wing. The bumpiest
place to sit is in the back. A plane is like a seesaw. If you’re in the
middle, you don’t move as much.” *-Patrick Smith*

“If you’re a nervous flier, book a morning flight. The heating of the ground
later causes bumpier air, and it’s much more likely to thunderstorm in the
afternoon.” *-Jerry Johnson, pilot, Los Angeles*
*What Really Drives Us Crazy*

“Please don’t complain to me about your lost bags or the rotten service or
that the airline did this or that. My retirement was taken to help subsidize
your $39 airfare.” *-Pilot, South Carolina*

“Here’s a news flash: We’re not sitting in the cockpit listening to the ball
game. Sometimes we can ask the controllers to go to their break room to
check the score. But when I fly to Pittsburgh on a Sunday afternoon, the
passengers send the flight attendants up at least ten times to ask us the
Steelers score.” *-Commercial pilot, Charlotte, North Carolina*

“I am so tired of hearing ‘Oh my God, you’re a girl pilot.’ When you see a
black pilot, do you say ‘Oh my God, you’re a black pilot’?” *-Pilot for a
regional carrier*
*Those Silly Rules, Explained*

“We don’t make you stow your laptop because we’re worried about electronic
interference. It’s about having a projectile on your lap. I don’t know about
you, but I don’t want to get hit in the head by a MacBook going 200 miles
per hour.” *-Patrick Smith*

“People don’t understand why they can’t use their cell phones. Well, what
can happen is 12 people will decide to call someone just before landing, and
I can get a false reading on my instruments saying that we are higher than
we really are.” *-Jim Tilmon*

“We’re not trying to ruin your fun by making you take off your headphones.
We just want you to be able to hear us if there’s an emergency.” *-Patrick
Smith*

“We ask you to put up the window shade so the flight attendants can see
outside in an emergency, to assess if one side is better for an evacuation.
It also lets light into the cabin if it goes dark and helps passengers get
oriented if the plane flips or rolls over.” *-Patrick Smith*
*It's Not All Glamour Up in the Air*

“When you get on that airplane at 7 a.m., you want your pilot to be rested
and ready. But the hotels they put us in now are so bad that there are many
nights when I toss and turn. They’re in bad neighborhoods, they’re loud,
they’ve got bedbugs, and there have been stabbings in the parking lot.” *-Jack
Stephan*

“Those buddy passes they give us? I give them only to my enemies now. Sure,
you can get a $1,000 airfare to Seattle for $100. But since you have to fly
standby, it will take you three months to get back because you can’t get a
seat.” *-Pilot, South Carolina*
*Here's a Little More Free Advice*

“Cold on the airplane? Tell your flight attendant. We’re in a constant
battle with them over the temperature. They’re moving all the time, up and
down the aisles, so they are always calling and saying, ‘Turn up the air.’
But most passengers I know are freezing.” *-Captain at a major carrier*

“I always tell my kids to travel in sturdy shoes. If you have to evacuate
and your flip-flops fall off, there you are standing on the hot tarmac or in
the weeds in your bare feet.” *-Joe D’Eon*

“Most people get sick after traveling not because of what they breathe but
because of what they touch. Always assume that the tray table and the button
to push the seat back have not been wiped down, though we do wipe down the
lavatory.” *-Patrick Smith*

“The general flow of air in any airplane is from front to back. So if you’re
really concerned about breathing the freshest possible air or not getting
too hot, sit as close to the front as you can. Planes are generally warmest
in the back.” *-Tech pilot at a regional airline, Texas*

“I know pilots who spend a quarter million on their education and training,
then that first year as a pilot, they qualify for food stamps.” *-Furloughed
first officer, Texas*
*Behind the Cockpit Door*

“Do pilots sleep in there? Definitely. Sometimes it’s just a ten-minute
catnap, but it happens.” *-John Greaves*

“People tend to think the airplane is just flying itself. Trust me, that’s
not true. It can fly by itself sometimes. But you’ve always got your hands
on the controls waiting for it to mess up. And it does mess up.” *-Pilot,
South Carolina*

“One time I rode in the jump seat of a 747 freighter, which carries cargo,
not passengers. As soon as the doors closed, the first officer went in back
and put on a bathrobe and slippers. No kidding. He said, ‘I’ll be damned if
I’m going to wear a tie for a bunch of boxes.’” *-Tech pilot at a regional
airline, Texas*

“We don’t wear our hats in the cockpit, by the way. On TV and in the Far
Side comic, you always see these pilots with their hats on, and they have
their headsets on over the hat, and that always makes us laugh.” *-Joe D’Eon
*

“Remember this before you complain about the cost of a ticket: Fares today
are about the same as they were in the 1980s.” *-Patrick Smith*
*A Parting Thought*

“Here’s the truth about airline jobs: You don’t have as much time off as
your neighbors think you have, you don’t make as much money as your
relatives think you make, and you don’t have as many girlfriends as your
wife thinks you have. Still, I can’t believe they pay me to do this.”
*-Commercial
pilot, Charlotte, North Carolina*
*Three Things Pilots Will Never Say*

“We’re heading into some thunderstorms.” What they’ll say instead: “It looks
like there’s some weather [or “rough air” or “rain showers”] up ahead.”

“One of our engines just failed.” What they’ll say instead: “One of our
engines is indicating improperly.” (Or more likely, they’ll say nothing, and
you’ll never know the difference. Most planes fly fine with one engine
down.)

Well, folks, the visibility out there is zero.” What they’ll say instead:
“There’s some fog in the Washington area.”
*Airline Lingo*

*Blue juice:* The water in the lavatory toilet. “There’s no blue juice in
the lav.”
*Crotch watch:* The required check to make sure all passengers have their
seat belts fastened. Also: “groin scan.”

*Crumb crunchers:* Kids. “We’ve got a lot of crumb crunchers on this
flight.”

*Deadheading:* When an airline employee flies as a passenger for company
business.

*Gate lice:* The people who gather around the gate right before boarding so
they can be first on the plane. “Oh, the gate lice are thick today.”

*George:* Autopilot. “I’ll let George take over.”

*Landing lips:* Female passengers put on their “landing lips” when they use
their lipstick just before landing.

*Pax:* Passengers.

*Spinners:* Passengers who get on late and don’t have a seat assignment, so
they spin around looking for a seat.

*Two-for-once special:* The plane touches down on landing, bounces up, then
touches down again.

*Working the village:* Working in coach.




-- 
With best wishes

S Chander

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