> > > > >Subject: Perfection - the Japanese way > >Speaking about perfection.. ...Japanese Attitude!!!!,,,,........... > > Apparently, the American Computer Giant IBM decided to have some parts >manufactured in Japan as a trial project. > >In the specifications, they set out that they will accept only three >defective parts per 10,000. > >When the delivery came in there was an accompanying letter. > > >'We, Japanese people, had a hard time understanding North American >business practices. > > >But the three defective parts per 10,000 have been separately >manufactured and have been included in the consignment in a separate >packaging clearly mentioned > >'Defective pieces as required, not for use'. >Hope this pleases you.' > > > >
