*'Indian conversation today is rubbish'*
Sam Pitroda’s Convocation
Address…<https://app.getsignals.com/link?url=http://www.theprasanthireporter.org/2013/12/sam-pitrodas-convocation-address/&ukey=agxzfnNpZ25hbHNjcnhyGAsSC1VzZXJQcm9maWxlGICAgKCUkoAJDA&k=c385eefb-677d-45c1-a9d6-d2d30b708519>
Monday, December 2nd, 2013

*Legendary Indian Bureaucrat, a man who is synonymous to success, Mr Sam
Pitroda addressed the students of SSSIHL, delivering the 32nd Annual
Convocation Address speaking about the nation, nation building and the need
for greater changes to have the India of our vision, in the next one
decade…*

It is indeed a special privilege and honour for me to be here with you
today to deliver 32nd convocation address. I want to thank the organizers
for giving me this opportunity. I must say I have delivered probably over
twenty five convocation addresses but I never had a setting like this. It
is overpowering, inspirational, emotional, peaceful, pleasant and
unbelievably quiet.
This is my first visit to this University. I have been reading and hearing
about it on and off for many years. But one of my colleagues who works with
me, Vikas Bagri who graduated from here with a degree in Business (MBA) in
2008 has been working with us for five years. He is an example of your
ambassador-very sincere, honest, hardworking, courageous, committed,
disciplined, creative, ethical, with an ability to analyze things and
willing to do everything, like I see here.Everything you can ask for- you
see in him and you all should be proud of the institution you have.

You have a great Institute with so many distinguished people. Before
wearing this gown we all were together and I was amazed to meet some of
these distinguished people whom I have known for many many years as part of
my work in the eighties and I had no idea that they were all involved with
this Institute. So you are indeed lucky to have the right spirit, right
talent of advisors and seniors, proper environment, eco system and you are
lucky to be graduating today.

My congratulations to all graduating students. I wish you the best of the
best in your journey forward and I hope you make a substantial contribution
not only to yourself, your family, your community but also the country and
the world.

I can’t help but think of the day I graduated looking at all these
beautiful young faces. I graduated from college with a BSc in Physics just
about 52 years ago. It seems like yesterday. I was out there sitting, not
with your kind of discipline, unfortunately. Young, just coming out of the
Indian independence movement fervor – I was born in 1942. Mahatma Gandhi,
Pandit Nehru, Sardar Patel and others were our role models. In those days,
telephones were hardly available. In fact, I had never used a telephone in
my life before going to America in 1964. I had never seen television in my
life before going to America in 1964. Life was pretty simple. Needs were
very little and goals were very clear.

I want to tell you a little bit about my journey. To give you an example of
how we all take different turns in life and no matter how you plan, the
journey turns out to be very different. Exciting, at times challenging, but
everything you learn in colleges do add up to lot of good experiences.

I was born and raised in a small little village – a tribal village in
Orissa. My parents were Gujaratis settled in Orissa and our heroes were
again Gandhi, Nehru, Patel and others while growing up. In this village
there were no schools, no water, no electricity, no phone, no doctor or no
nurse. My mother delivered eight children – all eight at home – zero cost
of delivery. All eight turned out to be mentally healthy, physically
healthy and all eight went to America because at that time that was the way
to get out of poverty.
My father had fourth grade education – he was a carpenter and his dream was
to make sure, like every Indian parent, that his children do get good
education. I must tell you nowhere else in the world do parents spend so
much time, energy, money and resources to educate their children than in
India.

So I got my BSc, then I got my Masters in Physics and then read in the
newspaper that President Kennedy has decided to send man to the moon. I was
young, energetic, little bit stupid, and I decided to go to America. I had
no money, no support, didn’t know anybody. So I found some money, borrowed
some, and then took a boat from Mumbai to Genova through Karachi, Aden,
Port Said, Alexandria, Naples, Genova. Took a train from Genova to London,
took a plane from London to New York and took a bus from New York to
Chicago. I had never been there, had never seen snow, didn’t know what cold
meant and all of a sudden realised that ignorance is going to help. I went
to a college to study for a Ph.D. in Physics when my professor told me that
it takes seven years to get a Ph.D.

My priorities changed and I did a Masters in Electrical Engineering because
I could get that in one year. Then I spent many years calling my family one
by one to America, putting them through college, working hard, built a
business in 1974, sold the business in 1979 and then came to Delhi in 1980.
I had never been to Delhi before. I tried to make a phone call to my wife
and I tried and I tried and I couldn’t make a phone call.

So, with a fair amount of arrogance and lot of ignorance I said, ‘I am
going to fix this.’ If I had known everything I know today about India, I
would have never even tried it. I learned that ignorance is a great asset.
If you know too much, sometimes you back off. I went back to Chicago told
my wife that I am going to spend ten years fixing India’s telephones. I
didn’t know how and I didn’t know with whom.

Finally I had a chance to meet Mrs. (Indira) Gandhi and that is when I met
Rajiv Gandhi for the first time. I could convince Mrs. Gandhi and Rajiv
Gandhi that telecom would change the face of this country.  I told them,
“Information Technology will give us the resource we never had but it will
take 10-15 years. We know we can do it, give us a chance to do it.” Mrs.
Gandhi believed in technology.

Rajiv was just about my age and we made a good team. But I needed young
people like you to get it done because without five hundred young
engineers, I couldn’t have done anything. So it required the right kind of
combination of political will, domain expertise and young talent. At that
time, we had two million telephones. It used to take ten years to get
telephone connection. Today we have nine hundred million telephones and we
are a nation of a connected billion. This complex country with all its
diversity is now connected for the first time in history. Anyone can pick
up phone from any corner of the country and talk to anybody else. It is a
very powerful fabric that we have created for the unity of this country. It
is for development of this country in a very different way. It cuts across
all barriers – religion, languages, physical location and customs. This
powerful tool now is going to be an instrument to build a new India. Very
few really understand the power of connectivity. The first phase of the
telecom revolution is over but the second phase of the telecom revolution
is about to begin.

Then I had a heart attack, I had a quadruple bypass and I ran out of money.
I had worked for ten years and had spent all my money. When Rajiv Gandhi
died, I lost my heart and went back to the US to pay for my children’s
tuition. I went on a tourist visa as I had given up my US nationality, but
I could not work there on a tourist visa. So I spent lot of time
restructuring my life. My mother was there, my father had died there and no
one in the family knew that I was completely broken in terms of the heart,
had lost my friend. Because everyone assumed that I was powerful and had
all that was needed. No one could deal with the fact that it was all gone.
But you need an inner strength to build again. So I always tell my friends
– my highs are very high and my lows are very low. My roller coaster ride
is unbelievable.

[image: Sam Pitroda’s Convocation Address…]

I came back and worked on the National Knowledge Commission and then
decided to focus on building public information infrastructure to really
democratize information because I am convinced that the poverty today is
the poverty of information. If we can empower our people with knowledge,
education, information – they will figure out the rest on their own. Don’t
under estimate the power of people in rural India. Don’t under estimate the
knowledge of our young. We have not been able to give them tools. To an
extent Gandhiji’s dream of Rama Rajya was not possible because we didn’t
have the tools and the Internet.

India has taken long strides in development – the fact that we can feed 1.3
billion people today on our own is a great accomplishment by our
agricultural scientists. We are a nuclear power, we have just sent a
mission to Mars, we are the largest producer of milk in the world, we have
eradicated polio, we don’t have guinea worm and millions and millions of
our children can go to colleges and schools.

Internet and web has changed everything. It has changed business models,
delivery systems, it is changing governance, education, health, agriculture
and banking. Almost everything we do today is basically obsolete.
Everything we do needs to be done differently keeping in mind Internet,
keeping in mind new technology. So when the government introduced right to
information, I believe that was the biggest decision in the history of
India. Very few people understand the power of right to information. By
introducing right to information we said – we are going to empower every
human being in this country. It will take time. It will take probably ten
or twenty years but the process is on. Whenever we introduce an instrument
like that it takes time to settle. It creates confusion. People misuse,
people abuse. We have right to information but we don’t have information
organised in a manner that it can be used. So our job is to really organize
information.

We are creating two major networks – one called knowledge network to
connect all our Universities and R D institutions, libraries and others,
with 40 GB bandwidth to transfer large amounts of information so that our
scientists can collaborate better, share resources and expedite research
and development.

The second network is to connect 250,000 local panchayats through optical
fiber. When that happens, all our villages would have huge amount of
broadband capacity. These two networks will cost us about 50,000 crores.
The first one is already built, the second one will be built in next
eighteen months. In addition, we are creating platforms for ID (Aadhar)
that Nandan Nilekani is working on; GIS (Geographic Information Systems) –
Dr. Kasturirangan, Dr. Ramaswamy, Dr. Nayak are working on; Dr. Gairola in
NeGP (National e-Governance Plan) where information on food distribution,
driver’s license, passport, income tax – all would be organised. We are
computerizing 32 million court cases because it takes fifteen years to get
justice today. We need to organise and computerize the police, CBI and
prisons.

[image: Sam Pitroda’s Convocation Address…]

Indian conversation today is rubbish. It is all about cricket, bollywood
and political gossip. We need to change that conversation. We need to
really take the lead forward to talk about Indian values, Indian customs
and indigenous development. A nation of 1.3 billion can’t be doing nothing.
There are lots of good people in this country doing lots of good work. They
don’t get any recognition. It is time to change the conversation in this
country and young can do that and you need to take the lead.
I get disappointed when the young in India don’t demand change. You are the
constituency who should be demanding change. But you are not demanding
change! You put up with the way things are.

So, when this public information infrastructure is built, in may be two or
three years at the cost of about 100,000 crores – education will change
completely and lot of education institutions don’t want to recognize that.
We really don’t need teachers to deliver content and create content.
Content is already created by best of the best in the world. It is
available on the net. Today we need teachers to be mentors. But none of our
teachers are trained to be mentors.

Similarly, the delivery of health services, delivery of government services
– all of this is going to change drastically in a very short period of time
and you need to be the agent of change. You need to innovate, you need to
think differently, recognizing that information brings about openness,
accessibility, connectivity, networking, democratization, decentralization
and as a result, social transformation.

We are at a tipping point in India, believe me. If we don’t take care of
next ten years we are headed for disaster. The next ten years are going to
be the most critical years in the history of India mainly because of the
potential of technology and the energy in our youth. Technology today, not
just IT but like biotech, nanotechnology, stem cell research and alternate
energy gives you different ways of doing things. That requires young talent
and new minds. Because today in India systems are basically designed to
promote perk, privilege and patronage. It is not designed for productivity,
performance and processes. We need to change that. We cannot go on
protecting the old system with the old guard. That phase is over. They did
a great job, with great respect to them, we need to move on.

It is good to look at history to gain strength and perspective. But it is
wrong to get stuck in the past. It is time to look forward and not look
backward. The world is looking to India to provide leadership because the
western models, based on consumption, are not scalable, sustainable,
desirable, workable. India needs to provide a new model of development to
the world. India needs to really lead the growth. We must continue to grow
at the rate of eight to ten percent and we must focus on the bottom of the
economic pyramid. We must lift 400 million who are below poverty line and
build an inclusive society. A Society where everyone has a place, everyone
is equal, everyone is respected. We have been living like this for
centuries and we cannot come up with ideas that divide our system. This is
where the young have to play an important role.

So, we need to innovate. How do we innovate in a system like this? So, we
created the National innovation councils, sectorial councils, state level
councils. We are creating a billion dollar fund. We are going into
clusters. But then the innovation is not about products, markets, services.
It is not just about a globally competitive market place. It is about
innovations in governance, innovations in life style, innovations in
education, innovations in health. Everywhere I look around, I see a great
need to change the paradigm.

[image: Sam Pitroda’s Convocation Address…]

I get upset when people don’t welcome change. Everyone in India tells you
why it can’t be done. Everyone takes great pride in identifying a problem.
You don’t need talent to identify a problem nor do you need talent to
suggest solutions. You really need courage and talent to go and get it done
against all the odds. Dr. Kurien when he started work on milk didn’t wait
for anybody. He just went and did it. It took him forty years. All of these
things that focus on nation building require long commitment. Nothing
happens in less than twenty years.

Building a nation is very complex, very different. It requires different
kinds of parameters, a different mindset. Building a company is easy.
Productivity, efficiency, cost reductions, rules and regulations and so on
and you can do it.

Our collective task is very complex. When I say our task, I mean you all
need to build a very strong, secular, united nation which gives direction
not only to India but to the world. The world is looking and the world is
interested in India’s development. How do we get everybody to rally? If we
can’t put our own house in order how do we get everybody to rally? When you
look at the media, you feel that everything is falling apart. Morals are
going down, work ethics are going bad, and everybody is stealing
everything. The rich are becoming richer and the poor are not being paid
attention to and it is chaos, confusion and contradictions.

[image: Sam Pitroda’s Convocation Address…]

But when you look at the young, at the tools and technology, you see great
hope. You feel we can change the face of this country in twenty years, if
we just turn it over to the young and that is the requirement of the day.

So when I see these graduate students my message to them is – Build a very
strong self. Build a self that is going to serve people. But first you have
to serve yourself. If you can’t serve yourself, you can’t serve anybody. So
get a good job, work hard – there is no substitute for hard work. Look
beyond your personal interest – to community interests and really create
hope.
This morning I had an interesting opportunity to meet Prof. Jaware Gowda,
father of your Vice Chancellor, who is 100 years old. He came to have
breakfast with us. Full of energy, he could hear, talk, think, discuss and
he said, “Mr. Pitroda, I read your report from the National Knowledge
Commission. And when you recommended mission on translation, I was
thrilled.” A hundred year old man talking not about the past but talking
about the future!

This is the India we need to recognize and celebrate. He has no complaints,
was not negative and he gave me joy. He made me feel that there is hope. I
think there are lessons to learn from so many different interesting people
in our society. But they don’t get the kind of exposure in the public.

Some actor will get an exposure. Some cricket player will get an exposure.
These are the heroes of India.

So once again I want to wish you all graduating students the best of the
best. I want to thank all the parents for encouraging their children to go
to this institute and want to thank you for your support to your children.
I want to thank all of the teachers and professors and members of the board
for giving support and direction to this institute and finally really
genuinely thank you from the bottom of my heart for giving me this
opportunity and this great platform to have a conversation.

* II Samastha Lokah Sukhino Bhavantu II*

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