Phone Plus Services
Gone are the days when basic telephones was used only to make and receive
calls. With the aid of state-of-the-art digital exchanges, BSNL offers you a
host of phone plus services, converting your old basic telephones to a
sophisticated tool which can be used for a variety of applications.
All the Phone Plus facilities are available free of cost with effect from
January 22nd, 2003.
Call Waiting
This facility lets you receive incoming calls even when your telephone is busy.
You will get a short duration pip-pip tone when you are busy talking ,
indicating that another call is waiting for you , provided you have activated
this facility. You can talk to any one of the callers keeping the other
waiting. Complete secrecy of communication between the two callers is
maintained.
Procedure for activation/deactivation:
* Dial 118 and get the acceptance tone similar to the engage tone but
with a longer gap between the beeps.
* Dial 119 and get the acceptance tone.
Abbreviated Dialing
You may be calling a few people very frequently. It is possible to program
these numbers as abbreviated codes of 1 or 2 digits. A maximum of 20 numbers
can be programmed for abbreviated dialing. It is ideal for STD/ISD.
Procedure:
Step 1 Select your short code Choose a short code for the number you dial
frequently e.g. '15' for the number xxxxxx. (if it's std no. std code+xxxxxx)
Step 2 Register short code for a telephone no. On your telephone dial 110 then
the short code followed by the subscriber's number i.e. dial 110 15 xxxxxx.
Step 3 To dial the number using abbreviated code Dial 111 then the short code
to dial the number i.e dial 111 15 this will dial xxxxxx.
To cancel or re-allot the same number Dial 110 15 yyyyyy (new tel. no) this
will store code 15 for new number yyyyyy overwriting the earlier no. xxxxxx.
Hot Line
You may want to be connected directly to a pre-determined number as soon as you
lift the hand set even without dialing. At the same time you may want to have
the flexibility to dial any other number of your choice. It is possible to have
this facility in the digital exchanges by the delayed hotline feature. The
number of your choice can be programmed by the exchange staff at your request.
After doing so if you lift the telephone and do not dial within 5 seconds , you
will be automatically connected to the programmed number. However if you start
dialing with in 5 seconds , you can make an outgoing call as usual.
Call Transfer (Call Forward)
Useful for very mobile persons who may not want to miss incoming calls. Using
this facility Calls can be forwarded to another telephone number designated by
you.
Procedure for activation/deactivation:
* Dial 114 followed by the telephone number for which the call is to be
transferred. He will get the acceptance tone.
* Dial 115 and wait for acceptance tone.
Automatic Wake-Up/Reminder Call Service
When you want to be given reminder at a specific time, all you have to do is to
call the exchange and leave the time you want to be reminded. The facility
allows you to initiate a call automatically by the exchange at a fixed time
specified by the user of the telephone.
* Dial 116 (the registration code) followed by the time you wish to be
reminded or worken-up at 06.15am(06.15hrs), you will dial 1160615.
* Dial 117 (the cancellation code) followed by the time you booked the
call.
Number/Call Hunting Service
If you have more than one telephone line, this facility is very helpful for
your caller. If the called line is engaged, your caller does not have to
disconnect and dial other line(s). This facility automatically transfers the
incoming call to whichever line is free.
Calling Line Identification Presentation (CLIP)
The subscriber has to buy separately the CLIP display device from market. Using
this facility you can see the number of the calling party before lifting your
telephone. Very useful to trace malicious caller. However, the CLIP instrument
shall be procured and installed by the users themselves.
Calling Line Identification (CLI) Announcement Service
Dial 164 and listen to the number of the phone line that you have used to make
the call. Very useful when in doubt about your phone number.
Phone Bell Check
Dial 161 and after a few second replace the hand set. Your phone will ring very
soon. Useful for checking functioning or adjusting volume of bell of your
phone.
Electronic Locking For STD/ISD
For 100% protection against improper use, you can lock your telephone
electronically. Here, you only know the secret code. You can lock/allow Local,
STD or ISD calls in many way viz. all calls allowed, only local calls allowed,
only STD Local calls allowed, all outgoing calls barred etc.
Regidter Secret Code Suppose you want to make 5555 your secret code. Follow
this procedure to register this:
Dial 123 5555 5555 then wait for the acceptance tone then disconnect. Your code
is registered.
Change secret code Suppose you want to change current code 5555 to 4444 then
Dial 123 5555 4444 then wait for the acceptance tone then disconnect. Your new
code(4444) is registered.
Bar/Open Facilities using Secret Code(example 5555)
Bar STD/ISD calls Dial 124 5555 1 then wait for the acceptance tone then
disconnect. Now STD/ISD calls will be barred.
Open STD/ISD calls Dial 124 5555 0 then wait for the acceptance tone then
disconnect. Now STD/ISD calls can be made.
Open STD calls only Dial 124 5555 3 then wait for the acceptance tone then
disconnect. Now STD calls can be made.
Bar STD/ISD/manual trunck calls Dial 124 5555 2 then wait for the acceptance
tone then disconnect. Now STD/ISD/manual trunck calls will be barred . (It will
also bar calls to 95 level).
Bar local calls Dial 124 5555 4 then wait for the acceptance tone then
disconnect. Now localcalls will be barred .(applicable only if STD Facility is
available).
Open local calls only Dial 124 5555 1 or 2 then wait for the acceptance tone
then disconnect. Now Local calls can be made.
Call Conferencing
With this service telephonic conference can be set up within 3 or more parties.
This service is available subject to technical feasibility.
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