Does your Income tax website account have your CA phone number ? You can
now claim it back

Let me start by sharing with you what was the situation of millions of tax
payers in India till now.

If they wanted to do e-filing and went to income tax website and tried to
login to their account, they failed at it, because they did not have the
password, because it was created by their CA’s or someone else who assisted
them once in filing their tax. And the person could not even use the
“forget password” option, because it asked for some information like
Phone/Email to send the OTP pin or authentication link and obviously their
phone and email was not used while creating the account.

And this meant depending on the CA for this. However recently Income Tax
Department has taken strict action on this. Income Tax department has sent
an email to all the income tax payers to update their emails and phone
numbers if they want to do that. Now as per new rule, A person can use his
phone/email on maximum 10 accounts (now CA’s wont be able to update their
personal phone/emails on all their clients, which is also a bit big issue
for most of the CA’s , because a lot of their clients are not net savvy and
its very convenient for CA’s to manage their accounts)

Anyways, Here is a an email snapshot of the email which was sent by income
tax department.

[image: email from income tax website]

More details on this page below

https://incometaxindiaefiling.gov.in/eFiling/Portal/StaticPDF/Update_Contact_Details.pdf
<http://clicks.aweber.com/y/ct/?l=BiHSQ&m=3iVGDut.y1h4XCF&b=oCPrh_f2O2dRCnBogg605Q>

*How to update your Phone Number and Email on income tax website*

If you are a new user, then its very simple and you can just go to their
website
<http://clicks.aweber.com/y/ct/?l=BiHSQ&m=3iVGDut.y1h4XCF&b=UdMAqdqV0xEapAJZmbbp5w>
and create a fresh login/password. Now its mandatory to give phone and
email id. There will be one time password (OTP) sent and authenticated.

Now if you are a registered user (your PAN is your User id) and if you want
to make sure that the full control of your login is with you, then make
sure you update your email and phone on the website.

Here is what you need to do to update your phone and email on their website

1. Go to https://incometaxindiaefiling.gov.in/
<http://clicks.aweber.com/y/ct/?l=BiHSQ&m=3iVGDut.y1h4XCF&b=UdMAqdqV0xEapAJZmbbp5w>
and try to login
2. Click on “Forgot Password” link and put your User id (your PAN) and move
ahead
3. One the next pages you will get an option to update your email and phone.
4. Choose that and follow the steps.

Below is an image snapshot of how it looks like

[image: Change your Email and Phone on Income Tax website]

Note that there is also an issue with this new move, because now any person
who has information about your details can create a new email and phone and
can use that to claim an account (assuming he also has information about
the bank details which was used by the person) . A lot of CA’s are also not
liking this change by the income tax department, because now their clients
will go away as they are not under control of their CA’s .

-- 
With best wishes

S Chander

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